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Revive Luxury Plunge | 1-Person All-in-One Cold Plunge | Stainless Steel Tub
Authorized Dealer
Manufacturer's Warranty Included
Financing and HSA/FSA options may be available — ask us for details with your quote
Complimentary Shipping
Manufacturer's Warranty
Lifetime Support
For Commercial Buyers
Planning a wellness installation?
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Specifications
Product Overview
Type: All-in-One Cold Plunge
Capacity: 1-Person
Max Temperature: Down to 23°F - ice-making mode from 32°F
Dimensions
72" L x 30.8" W x 37.8" H (exterior)
Interior: 41.5" L x 26.75" W tub opening
Weight: 360 lbs empty - approx. 1277 lbs filled to 110 gal
Keep 24 in. clearance in front of the cooling fan - use water-resistant flooring indoors
Construction
Material: Insulated Stainless Steel Tub + Reinforced Aluminum Cabinet + EVA Foam Decking
Technology
Technology: Built-in 1 HP chiller - cooling coil wraps the tub
Electrical
Voltage: 120V / 15A dedicated circuit
Wattage: 560W compressor on - 20W compressor off
Controls & Features
Controls: Touchscreen + Wi-Fi App Control
Features: Ice-Making Mode + Two-Stage Filtration + Ozone + UV + Color-Changing LED + Six Casters
In the Box: Plunge + matching step + tub cover + full plunge cover + filters + starter kit
Warranty
2-Year Limited
HSA/FSA: Eligible via Truemed
Frequently Asked Questions
How cold does the Revive Luxury Plunge get?
Revive rates it to cool the water as low as 23°F. Its ice-making mode starts at 32°F.
What is ice-making mode?
Revive describes the Luxury Plunge as capable of creating its own ice, for the feel of a traditional ice bath without buying or hauling bags of ice. Its ice-making mode starts at 32°F.
Can it heat the water?
No. The Luxury Plunge is a dedicated cold plunge with a cooling-only system. If you want one unit for both cold plunges and warm soaks, ask us about our hot and cold plunges.
Does it need a separate chiller?
No. The Luxury Plunge is an all-in-one unit: the 1 HP chiller is built into the cabinet, and its cooling coil wraps around the stainless steel tub.
How does the cooling system work?
A 1 HP chiller drives a cooling coil that wraps around the tub. Revive describes the coil system as a tried-and-true, simple cooling method that provides reliability and longevity, and the cooling system and water circulation run independently of each other for added reliability.
Is it quiet?
Yes. Revive designs the Luxury Plunge's cooling system to run efficiently and quietly.
What electrical service does it need?
A dedicated 120V, 15-amp circuit. The plunge plugs in with its own power cord, and Revive lists its draw at 560 W while the compressor runs and 20 W when the compressor is off. If the spot you have in mind doesn't have a dedicated circuit, a licensed electrician can add one; our installer & electrician directory can help you find one.
Does it need plumbing?
No. Fill the tub from a garden hose. To drain it, open the 3/4" NPT ball valve on the drain spout at the back left of the plunge, or attach a garden hose to the included hose adaptor to carry the water to another spot.
How long does setup take?
Revive calls the Luxury Plunge a plug-and-play, all-in-one unit that's ready in minutes: fill it with water and plug it in. Allow time for the water to chill to your set temperature after filling.
How much water does it hold?
Revive recommends filling it to 110 gallons. The maximum capacity is 140 gallons.
How much does it weigh when it's full?
The plunge weighs 360 lbs empty. Revive puts the total weight at about 1,277 lbs filled to the recommended 110 gallons and about 1,528 lbs at the 140-gallon maximum, so place it on a surface that can carry that load.
What are the dimensions?
The Luxury Plunge measures 72" L × 30.8" W × 37.8" H. The tub opening is 41.5" × 26.75", and the matching step measures 27.6" × 13.4" × 13.4" H.
How many people does it fit?
It's a one-person plunge, with a tub opening of 41.5" × 26.75".
Can it be installed outdoors?
Yes. Revive designs the Luxury Plunge for indoor or outdoor use. Keep the insulated covers on when it isn't in use, and note that Revive's warranty excludes damage from environmental exposure, including rain, snow, excessive moisture, direct sun and freezing conditions.
Can I use it indoors?
Yes. Set it on water-resistant flooring that can carry the filled weight, and leave 24" of clearance in front of the cooling fan for ventilation.
Can I move it around?
It's built on six casters, which makes it easier to position. Choose its final spot before filling: at the recommended 110 gallons it weighs about 1,277 lbs.
How is the water kept clean?
Two-stage filtration, with a cartridge filter and a washable metal mesh pre-filter, works alongside a built-in ozone generator and UV light for dual-action sanitation.
How often do the filters need attention?
Revive recommends checking the filter and the mesh pre-filter about every four weeks, depending on use, to keep the water clean and flowing well. The mesh pre-filter is washable, and the cartridge filter can be replaced when necessary.
How often should I drain and clean the tub?
Revive recommends draining and cleaning the tub every two to three months; between cleanings, Revive's ozone sanitation helps keep the water free of contaminants. Clean the filter regularly and keep the water properly balanced.
What comes in the starter kit?
A hose adaptor, four extra filters, four scum sponges, a skimmer net and a garden hose water filter.
Does it come with a cover?
Yes, two insulated covers: a fitted tub cover and a full plunge cover. Revive recommends keeping the lid on whenever the plunge isn't in use for the best performance.
Is a step included?
Yes. A matching step comes with the plunge, measuring 27.6" × 13.4" × 13.4" H.
What is it made of?
A fully insulated stainless steel tub inside a reinforced aluminum cabinet, with EVA foam decking.
What colors are available?
The EVA foam decking comes in Tan, Grey or Black.
Can I control it from my phone?
Yes. Along with the touchscreen control panel on the cabinet, the Luxury Plunge has Wi-Fi app control for remote use.
Does it have lighting?
Yes, a color-changing LED tub light.
What warranty does it come with?
Revive covers the Luxury Plunge with a 2-year limited manufacturer warranty from the date of delivery against defects in materials or workmanship under normal use, covering components such as the refrigeration system, pumps and internal plumbing, controls and electronics, and structural defects in the plunge body. Revive decides whether an issue qualifies and repairs or replaces defective components at its discretion; replacement parts may be new, refurbished or reconditioned, and a repair or replacement doesn't extend the original term. Normal wear and tear, cosmetic changes and the aging of materials aren't covered. Filters, accessories and consumables aren't covered, and neither are issues caused by improper installation or electrical connections; freezing or other environmental exposure, including rain, snow, excessive moisture and direct sun; poor water maintenance or lack of routine maintenance; electrical supply problems; neglect or misuse; unauthorized modifications or repairs; customer infrastructure issues; acts of nature; or improper storage or transportation after delivery. If an accessory arrives damaged or defective, Revive requires notice within 24–48 hours of delivery, so tell us right away. Damage from an excluded condition may void coverage at Revive's discretion, and Revive's liability is limited to repair or replacement. Revive's terms leave labor, electrician, plumbing, material, service-call and transportation costs to the owner unless Revive approves them in writing in advance, and Revive may require the original components to be returned; not returning them can lead to denial of coverage or charges for replacement components. The warranty applies only to the original purchaser and isn't transferable. Claims are opened with Revive's support team, which may ask for photos or videos and for troubleshooting steps, and as an authorized Revive dealer, we help you through the process.
Can it be used commercially?
Yes. Revive designs the Luxury Plunge for residential or commercial use. For gyms, recovery studios, spas and other commercial sites, tell us about your project and we'll confirm delivery and warranty terms with your quote.
How is it delivered?
It arrives as a complete, all-in-one unit, so there's nothing to assemble. Shipping is complimentary to the continental US; deliveries to Alaska, Hawaii and Puerto Rico are quoted separately. We confirm the delivery method and lead time with your quote.
What if it arrives damaged?
Inspect the shipment before signing, note any damage on the delivery receipt, and email photos to info@thesaunarepublic.com within 24 hours of delivery. We file the claim and replace damaged items at our expense.
Are there any health precautions?
Cold-water immersion places stress on the body. If you have, or suspect you have, a medical condition, including a heart condition or high blood pressure, or if you're pregnant, consult your physician before use. This product is not a substitute for medical care.
Is it HSA/FSA eligible?
It can be, through Truemed. Choose Truemed at checkout to see whether you qualify to pay with HSA or FSA funds, and we're glad to walk you through it at (302) 273-0861.
Do you offer financing?
Yes, financing options are available. See thesaunarepublic.com/pages/financing for details.
What's your return policy?
Please review our return policy. If you have questions before ordering, we're glad to help.
How do I get a price?
Tap Get Pricing on this page, call (302) 273-0861 or email info@thesaunarepublic.com. We'll confirm your site and power supply, then send your best delivered price with financing options and the current lead time.
Need help choosing the right model for your space?
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FLEXIBLE PAYMENT OPTIONS
Financing Options for Every Budget
Split your purchase into easy monthly payments — with 0% APR available up to 12 months for qualified buyers. Check your rate in seconds, with no impact to your credit score.
How Shop Pay Installments Works
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*Payment options through Shop Pay Installments are subject to eligibility check and may not be available in all states. Actual terms may vary based on creditworthiness.
Shop Now — Pay Later
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Shop Pay Installment Purchases Are Final Sale
All purchases made using Shop Pay Installments are final sale and cannot be returned or refunded.
Please ensure you've selected the right product before completing your purchase. Our team is available at (302) 273-0861 to answer any questions before you buy.
Why Finance With Shop Pay?
No Hidden Fees
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Soft Credit Check
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Use Any Card
Pay with any debit or credit card for your installments.
Frequently Asked Questions
Which payment methods are accepted for installments?
For 0% APR plans — including bi-weekly payments and 0% monthly plans — both debit and credit cards are accepted. For interest-bearing monthly plans, only debit cards are accepted.
What payment terms are available?
Bi-weekly payments over 2 or 4 instalments at 0% APR, monthly payments over 6 or 12 months at 0% APR, and longer monthly terms up to 24 months at 6–36% APR. The options you're offered depend on your purchase amount and creditworthiness, and are shown at checkout.
Can international customers use Shop Pay Installments?
No — Shop Pay Installments is only available to customers with a U.S. billing address and U.S. mobile phone number.
What is the maximum order amount?
$30,000 USD including shipping, taxes, and discounts. For orders above that amount, call us at (302) 273-0861 and we'll walk you through the alternatives.
Are there late fees?
No late fees ever, even if you miss a payment.
What happens if I miss a payment?
No late fees. However, late or partial payments may affect your credit score or future eligibility with Affirm.
What is the return policy for Shop Pay purchases?
All Shop Pay Installment purchases are final sale and cannot be returned or refunded. Please ensure you've selected the right product before completing your purchase. Contact us at (302) 273-0861 with any questions before buying.
Rates from 0–36% APR. Payment options through Shop Pay Installments, provided by Affirm, are subject to an eligibility check and may not be available in all states. Options depend on purchase amount and a soft credit check may be conducted. No late fees. Estimated payment amount excludes taxes and shipping. Actual terms are based on your creditworthiness. See affirm.com/disclosures for details. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.
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Shop SaunasQuestions about financing? (302) 273-0861
Shipping & Delivery
We offer free shipping to the continental United States on all saunas, cold plunges, heaters, wellness devices, and accessories — with no minimum. Robes and textiles ship free on orders over $100. Tracking is provided on every shipment.
Estimated Delivery Times
Clearlight Saunas & Cold Plunges
7–14 business days
Clearlight Accessories & Wellness Devices
5–10 business days
Clearlight Sauna Covers
Made to order: 12–14 weeks (thermal covers 2–6 weeks)
Dundalk LeisureCraft Saunas
8–12 weeks (handmade to order)
Saunas, Cold Plunges & Tubs (All Other Brands)
1–8 weeks
Lumaflex Red Light Therapy
5–10 business days
Robes & Textiles
3–4 days processing + 1–5 days ground
Everything Else
1–2 weeks
All delivery times are estimates and may extend due to carrier delays or unforeseen circumstances. Backordered items ship when available — we confirm your ETA at time of order. Tracking is emailed as soon as your order ships. Clearlight accessories ordered together with a sauna ship when the sauna ships, by parcel carrier, and may arrive on a different day. Sauna covers are made to order and ship separately, usually after the sauna.
Dundalk saunas are built to order
Changes requested 14 or more days after your order is placed, or within 7 days of the scheduled ship date, carry a $350 fee per change. To delay a scheduled ship date, tell us more than 7 days before it; later requests incur storage charges of $35 per day.
Robes & Textiles
Robes, towels, and bath textiles ship by parcel carrier rather than freight, and follow their own shipping terms.
Free FedEx Ground shipping on textile orders over $100
Orders of $100 or less are charged shipping calculated at checkout. This applies to robes and textiles only — saunas, cold plunges, heaters, and accessories always ship free to the continental United States with no minimum.
Shipping Speeds
Ground
Arrives in 1–5 business days
2 Day
Arrives in 3–4 business days
2 Day AM
Arrives in 2–3 business days
Overnight
Arrives in 1–2 business days
Processing & Restrictions
Ground processing — Please allow 3–4 business days for ground orders to be processed before they ship.
Order cut-off — Orders placed after 8:00 AM EST are processed the next business day.
Monogrammed items — Allow an additional 3–5 business days of processing time. This applies to expedited orders as well.
PO Boxes, APO & FPO — Textile orders cannot be shipped to PO Boxes or to APO/FPO military addresses. Please provide a street address at checkout.
Mixed orders — If your order includes a sauna, cold plunge, heater, or accessory, the whole order ships free regardless of the textile subtotal.
Textile orders ship separately from sauna and cold plunge shipments and may arrive on a different date, even when purchased together.
How Freight Delivery Works
Large items (saunas, cold plunges, hot tubs, and most floor-standing heaters and wood-burning stoves) ship via LTL freight. Smaller items (wall-mounted heaters, accessories, wellness devices, Lumaflex, red light towers, robes and textiles) ship via UPS, FedEx, or USPS.
1. We ship your order. Tracking is emailed to you with the estimated delivery timeline.
2. The carrier calls you. The freight company calls to schedule a delivery appointment with you from its available dates and time windows.
3. Curbside delivery. Delivery is to the curb via semi-truck with liftgate (when available). You'll need a plan to move it from the curb to its final location.
4. Sign and inspect. You must be present to sign. Inspect for damage before signing — note any issues on the delivery receipt.
Unloading Your Sauna
Unless inside delivery has been arranged in advance, the driver delivers to the curb only. You are responsible for moving the product to its final location. Have equipment and help arranged before delivery day.
Rent a forklift — Most common choice. Requires forklift extensions. ~$150–300/day.
Hire a tilt tow truck — Flatbed tow with tilt/slide functionality. ~$200–400.
Hire a rigging/moving crew — Professional movers with equipment. Get quotes in advance.
Tilt tow delivery (Dundalk only) — An alternative for sites where a forklift can't be used. Request it when you place your order; contact us for current pricing.
Inside delivery (Clearlight only) — Delivery into your garage, backyard, or a room of your choice, for an additional fee. It must be arranged before the sauna ships, and we'll ask for photos of the delivery path. The boxes are placed, not unpacked or assembled. Requests made after shipment cost more and depend on the carrier.
Clearlight saunas ship in flat panels, not pre-assembled crates. Most can be carried inside by two people without heavy equipment. Dundalk saunas ship in crates longer than 92" weighing 800–1,800 lbs. Liftgate service is not available for these shipments, and most require a forklift with fork extensions to unload.
Damage Claims
If your order arrives damaged, we'll get you a replacement as quickly as possible.
1. Inspect packaging for visible damage before signing.
2. Note damage on the delivery receipt, describing exactly what you see (for example, "crate corner crushed" or "panel scratched"), and have the driver sign. If the packaging is damaged but you can't inspect the contents, write "possible concealed damage" before signing.
3. Do not refuse the delivery unless we ask you to.
4. Take photos of packaging and product damage.
5. Email photos to info@thesaunarepublic.com with your order number within 24 hours.
6. We file the claim and ship your replacement.
Damage must be reported within 24 hours of delivery with photos. Claims filed after 24 hours may not be eligible for a free replacement. Always note visible damage on the delivery receipt — even if it seems minor.
Carriers & Address Info
We reserve the right to select the carrier for all shipments.
Small items (wall-mounted heaters, accessories, wellness devices, red light towers) — UPS or FedEx
Robes & textiles — FedEx Ground. Street addresses only, no PO Boxes or APO/FPO.
Large items (saunas, cold plunges, hot tubs, and most floor-standing heaters and wood-burning stoves) — LTL freight carriers
Lumaflex devices — UPS, FedEx, or USPS
Once large items ship, the delivery address cannot be changed, and the delivery appointment is arranged directly between you and the carrier. If an item is returned due to an incorrect address, you're responsible for shipping costs both ways. If freight delivery fails because the carrier couldn't access your property, it's treated as a return per our return policy.
Remote Areas & Special Locations
Alaska, Hawaii & Puerto Rico — Contact Us Before Purchase
Free shipping does not apply to these locations (except Lumaflex — ships free nationwide). Contact us for a custom shipping quote before ordering. Orders placed without prior approval may be cancelled.
APO/FPO addresses: We ship most items to military addresses, subject to USPS restrictions. Additional fees may apply. Robes and textiles cannot be shipped to APO/FPO or PO Box addresses.
Remote/hard-to-reach areas: Additional fees may apply. We'll contact you before shipping if your location requires special arrangements.
For any policy omission or clarification, the individual manufacturer policy applies without exception. By placing an order with Sauna Republic, you consent to our shipping and return policies.
Last updated September 26, 2026 · © Sauna Republic. All rights reserved.
Returns & Refunds
Shop Pay Installments — All Sales Final
Purchases made with Shop Pay Installments financing cannot be returned or refunded regardless of product type. Contact us at (302) 273-0861 before purchasing if you have questions.
Standard Return Policy
Applies to all products unless a brand-specific exception is listed below.
30-Day Return — Unused Items
Item must be unused and in original packaging.
Return must be initiated within 30 days of delivery.
Customer arranges and pays return shipping.
All returns require prior authorization from Sauna Republic.
Refund processed to original payment method within 5–7 business days.
Non-refundable payment processing fees are deducted — see Payment Processing Fees.
Brand-Specific Exceptions
If your product is from one of these brands, the brand policy applies instead of the standard policy.
Clearlight Infrared
Clearlight products follow a split return policy based on product type.
All Sales Final — No Returns
All Clearlight infrared saunas (Sanctuary, Premier, and Outdoor models)
Clearlight Cold Plunge
Clearlight Curve Dome Sauna & Amethyst PEMF Mat
Halo One consumables (saline refills, cleaning capsules)
Halo One Breathe Easy Face Mask (personal hygiene item)
30-Day Return — Unused, 25% Restocking Fee
Halo One Salt Therapy Halogenerator
Aroma One Aromatherapy Diffuser
Red Light Therapy Towers (CORE, Full Body, Personal)
Vibrational Resonance Therapy (VRT)
UV Wand, Recliner Chair, Ergonomic Backrest
Conditions: unopened, unused, original packaging, like-new condition. Customer pays return shipping via prepaid freight. 25% restocking fee deducted from refund. Prior authorization required.
Defective Products
Covered by the full manufacturer warranty (Lifetime residential for saunas, varies by product).
Contact Sauna Republic — we handle the warranty claim and arrange replacement.
No restocking fee on warranty claims.
Damaged Shipments
1. Do not refuse the delivery — accept the shipment.
2. Inspect immediately with the delivery driver present.
3. Document damage on the bill of lading — note exact damage, have driver sign.
4. Take photos of packaging and product damage.
5. Contact Sauna Republic within 24 hours — email photos to info@thesaunarepublic.com.
6. We file the freight claim and arrange a replacement at no cost to you.
Concealed damage (not visible until unboxing) must be reported within 15 calendar days of receipt with proof the carrier caused the damage.
Lumaflex
30-Day Return — No Restocking Fee
Applies to all Lumaflex Red Light Therapy Devices (Body Pro Kit, Essential, Essential Pro).
Full refund with no restocking fee.
Product can be opened and used, but must be in full working condition with all original components.
Customer arranges and pays return shipping.
30 days from delivery to initiate return.
Defective units are replaced at no cost under the 2-year manufacturer warranty.
HealthyLine
90-Day Trial — PEMF & Far Infrared Heating Mats and accessories.
90-Day Trial Return
Applies to all HealthyLine heating mats, wraps, bolsters, and covers.
Return must be initiated within 90 days of delivery.
Product may be opened and used, but must show only normal wear with minimal visible use. All accessories must be included.
Customer arranges and pays return shipping.
Refund processed to original payment method within 5–10 business days after the item is received and inspected.
Restocking Fee
No restocking fee for returns in normal condition within the 90-day window.
A restocking fee of 20–50% applies if the product is returned damaged, stained, or with an odor.
Exchanges
Exchanges are available within the 90-day window. If a different item is selected, you pay the price difference or receive a partial refund, as applicable.
Final Sale — Non-Returnable
Items marked "clearance" or "final sale."
Bedding items that have been used.
Defective Products
Contact Sauna Republic first — we coordinate the replacement with HealthyLine.
The defective unit must be received back before the replacement is issued.
If a product arrives damaged, defective, or non-working, replacement and shipping are covered at no cost. If damage is caused by improper use, the customer is responsible for the replacement and shipping.
Warranty
Most AC-powered mats and controllers carry a 5-Year Limited Warranty. Other products typically carry a 1-year warranty.
Warranty claims are filed directly with HealthyLine. Contact Sauna Republic if you need help getting started.
Dundalk Canadian Timber
All Sales Final — No Returns
All Dundalk products (saunas, cold plunges, accessories) are handcrafted to order in Ontario, Canada. Returns and refunds are not available. Full manufacturer warranty applies for defects.
Cancellation
Within 14 days of order — refund less payment processing fees, no cancellation fee.
After 14 days — $65 cancellation fee applies, plus payment processing fees.
Once production begins — cannot be cancelled (typically 2+ weeks after order).
Revive Plunge
30-Day Return — Unused & Uninstalled, 20% Restocking Fee
30-Day Return — Unused, 20% Restocking Fee
Applies to all Revive Plunge cold plunges, chillers, traditional saunas, and sauna & plunge combos.
Return must be initiated within 30 days of delivery. Prior authorization required; photos of the product and packaging may be requested before authorization.
Product must be unused, uninstalled, and in like-new, resalable condition, in its original packaging or packaging that provides equivalent protection.
Customer arranges and pays return shipping and is responsible for any damage during return transit. Returns received damaged or not in resalable condition may be refused, or repair costs deducted from the refund.
20% restocking fee and payment processing fees are deducted from the refund. Refund processed to original payment method within 10 business days after the returned product is received and inspected.
Final Sale — Non-Returnable
Used or installed products.
Custom or special-order products.
Replacement parts and accessories.
Consumables such as filters.
Cancellation
Before shipment — 5% cancellation fee applies, plus payment processing fees.
After shipment — orders cannot be cancelled; the return terms above apply.
Defective Products & Warranty
Covered by the Revive Plunge limited manufacturer warranty from the date of delivery: Luxury Plunge, 2 years; other cold plunge tubs and chillers, 1 year; saunas, 2 years on structural components and 1 year on electrical components. Accessories, filters, and consumables are not covered.
The warranty covers repair or replacement parts, which may be new or refurbished. Labor and contractor fees are not covered.
Claims require photos or video of the issue, a description of the problem, and completion of the manufacturer's troubleshooting steps.
Contact Sauna Republic — we coordinate the claim with Revive Plunge. No restocking fee on warranty claims.
Delivery & Damaged Shipments
Revive products ship by curbside freight. The freight carrier contacts you to schedule delivery, and moving the product from the curb to its final location is the customer's responsibility.
1. Inspect the crate and packaging with the delivery driver present, before signing the bill of lading.
2. Note any visible damage or missing items on the bill of lading. Signing without noting damage confirms the shipment arrived in acceptable condition.
3. Take photos of packaging and product damage.
4. Contact Sauna Republic within 24 hours — email photos to info@thesaunarepublic.com. We report the damage to Revive Plunge and the carrier and coordinate the claim on your behalf.
Concealed damage (not visible until unboxing) must be reported within 24 hours of delivery. Missed delivery appointments may incur redelivery fees. If an undamaged, correct shipment is refused, return freight, redelivery, and storage charges are the customer's responsibility, and the order is treated as a return.
Payment Processing Fees
Applies to all refunds and cancellations initiated by the customer.
Processing Fees Are Not Returned to Us
When you pay by card, our payment processor charges a fee at the time of purchase. Under their terms, that fee is not returned to us when an order is later refunded — the cost stands whether or not the sale completes.
For any return or cancellation initiated by the customer, the processing fee charged on the original transaction is therefore deducted from the refund. This is currently 2.9% of the order total plus $0.30. It is not a fee we retain — it is a cost already paid to the processor.
Where a brand-specific restocking fee also applies, both are deducted.
No Processing Fee Is Deducted When the Fault Is Ours
Products that arrive damaged or defective.
Warranty claims.
Orders we cancel, or errors on our part.
Orders we are unable to fulfil.
Paying by Bank Transfer
Bank transfer and ACH payments carry no processing fee, so nothing is deducted if the order is later refunded. If you would prefer to pay this way, tell us before checkout and we will send a bank transfer invoice instead.
Backorder Cancellation
Orders containing backordered items are subject to a 6% cancellation fee as we are charged by our payment processor when backorders are cancelled. All lead times are estimates and subject to change.
HSA/FSA Purchases
Our standard return policy applies to all HSA/FSA purchases. Products with brand-specific exceptions follow those policies. There is no IRS requirement that HSA/FSA purchases be final sale.
HSA/FSA refunds are processed back to your original HSA/FSA card within 3–10 business days. Truemed cannot redirect refunds to a different payment method.
HSA holders: Notify your custodian to treat the original purchase as a "mistaken distribution" under IRS Notice 2004-50. Returned funds are not subject to income tax or penalties.
FSA holders: The refund goes back to your FSA plan via the original card. If your plan year has ended, the use-it-or-lose-it rule may apply. FSA holders should be especially sure of their purchase before buying.
Processing fees: HSA/FSA payments are processed by card and carry the same non-refundable processing fee described above.
Damage Claims
If your order arrives damaged, we will resolve it as quickly as possible.
1. Inspect packaging for visible damage before signing.
2. Note damage on delivery receipt — write "damaged" and have the driver sign.
3. Take photos of packaging and product damage.
4. Email photos to info@thesaunarepublic.com with your order number within 24 hours.
5. We handle the claim and arrange replacement.
Clearlight products: Do not refuse delivery — accept, document, and report to us. We file the freight claim and arrange replacement. Concealed damage must be reported within 15 calendar days. See Clearlight policy for full details.
Lumaflex products: Email photos within 24 hours and we arrange a replacement under the manufacturer warranty.
HealthyLine products: Report any damage within 48 hours of delivery with photos. We coordinate the replacement with HealthyLine; if the product arrived damaged or defective, replacement and shipping are covered at no cost. See HealthyLine policy for full details.
Revive Plunge products: Inspect the shipment and note any damage on the bill of lading before signing. Concealed damage must be reported within 24 hours of delivery. We report the damage to Revive Plunge and the carrier and coordinate the claim. See Revive Plunge policy for full details.
How to Return
Follow the steps for your product's return policy.
Standard Return (Most Products)
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.
2. We send return instructions and shipping address within 24 hours.
3. Ship the product back — unused, in original packaging. Customer pays shipping.
4. Refund within 5–7 business days after item is received, less non-refundable payment processing fees.
Clearlight — Returnable Accessories & Devices
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.
2. We confirm eligibility and send return instructions within 24 hours.
3. Ship via prepaid freight — unopened, unused, original packaging, like-new condition.
4. Refund minus 25% restocking fee and payment processing fees, within 5–7 business days after inspection.
Applies to: Halo One device, Aroma One, Red Light Towers, VRT, UV Wand, Recliner Chair, Ergonomic Backrest. All other Clearlight products are final sale.
Lumaflex Devices
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.
2. We send return instructions and return address within 24 hours.
3. Ship the product — can be opened and used, must be in full working condition with all original components. Customer pays shipping.
4. Refund (no restocking fee, less payment processing fees) within 5–7 business days after receipt.
HealthyLine Heating Mats & Accessories
1. Email info@thesaunarepublic.com with your order number within 90 days of delivery.
2. We send return instructions and return address within 24 hours.
3. Ship the product — may be opened and used, must show only normal wear with all accessories included. Customer pays shipping.
4. Refund within 5–10 business days after the item is received and inspected, less payment processing fees. No restocking fee unless the item is returned damaged, stained, or with an odor (20–50%).
Warranty claims are filed directly with HealthyLine. Clearance, final-sale, and used bedding items are non-returnable.
Revive Plunge Cold Plunges & Saunas
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery. Photos of the product and packaging may be requested.
2. We confirm eligibility with Revive Plunge and send return authorization and instructions.
3. Ship via freight — unused, uninstalled, in original or equivalent protective packaging. Customer arranges and pays return shipping and is responsible for damage in transit.
4. Refund minus 20% restocking fee and payment processing fees, within 10 business days after the returned product is received and inspected.
Used or installed products, custom or special-order products, replacement parts, accessories, and filters are non-returnable.
Fine Print
Standard return policy (30-day, unused) applies to all products unless a brand-specific exception is listed. Clearlight saunas, Cold Plunge, Curve Dome, PEMF Mat, consumables, and hygiene items are final sale. Returnable Clearlight accessories carry a 25% restocking fee. Lumaflex devices may be opened and used; no restocking fee. HealthyLine heating mats and accessories carry a 90-day trial (may be opened and used; no restocking fee unless returned damaged, stained, or with odor, in which case 20–50% applies); HealthyLine warranty claims are filed directly with the manufacturer. All Dundalk products are final sale. Revive Plunge products may be returned within 30 days if unused and uninstalled, subject to a 20% restocking fee; used or installed products, custom or special-order products, replacement parts, accessories, and filters are final sale. Revive Plunge orders cancelled before shipment carry a 5% cancellation fee and cannot be cancelled once shipped.
Payment processing fees charged on the original transaction (currently 2.9% plus $0.30) are not returned to us by our processor and are deducted from refunds on customer-initiated returns and cancellations. No processing fee is deducted where the product arrived damaged or defective, on warranty claims, or where we cancel or are unable to fulfil the order. Bank transfer and ACH payments carry no processing fee.
All returns require prior authorization. Unauthorized returns will not be accepted. Refunds processed to original payment method within 5–7 business days (HealthyLine returns within 5–10 business days after inspection; Revive Plunge returns within 10 business days after inspection). HSA/FSA refunds go back to the original HSA/FSA card within 3–10 business days.
Shop Pay Installment purchases are final sale — no returns or refunds. Backorder cancellations are subject to a 6% fee.
We may modify return terms. Purchases are honored under the terms in effect at time of purchase.
Questions About Returns?
(302) 273-0861 · info@thesaunarepublic.com
Monday – Sunday, 9 AM – 5 PM EST
For any policy omission or clarification, the individual manufacturer policy applies without exception. By placing an order with Sauna Republic, you consent to our shipping and return policies.
Last updated October 17, 2026 · © Sauna Republic. All rights reserved.
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