Help Center

Shipping and dispatch times vary depending on the product and the supplier. You can find the most accurate estimated shipping time listed directly on each product's page.

You will receive a confirmation email with a tracking number as soon as your order ships.

Given the unique nature of our products, every order is shipped with a trusted freight carrier directly from the manufacturer. For more details on this process, please refer to the Delivery & Shipment section on the product page.

Since our products are sourced from multiple manufacturers, our return process may vary. To initiate a return, please contact our support team with your order number, and they will provide you with the specific return instructions for your product.

Once your returned item has been received and inspected by the manufacturer, we will process your refund. Please allow 5-10 business days for the refund to be reflected in your account. The exact time may vary depending on your bank.

Your product is backed by a comprehensive manufacturer's warranty. For specific coverage details and to file a claim, please refer to the Product Manuals section on the product page.

We are actively working to partner with leading providers to offer comprehensive product protection plans in the near future.

We currently offer financing options through ShopPay.

We do not offer installation services. However, your product will arrive with an Owner's Manual and Assembly Guide.

Proper care is essential to ensure the longevity of your product. For specific maintenance instructions, please consult the Product Manuals section on the product page and your Owner's Manual.