THE SAUNA REPUBLIC PROMISE
We Stand Behind Every Product We Sell
No fine print. No runaround. Just straightforward guarantees backed by real accountability.
100% Money-Back Guarantee + $200 Bonus
Applies to: SaunaLife saunas, Finnmark saunas, and SaunaLife Hot & Cold plunges
⚠️ Important: HSA/FSA and Shop Pay Installment purchases are final sale — not eligible for returns or refunds
Try it for 60 days. If you're not completely satisfied, we give you:
- Full refund of your purchase price
- Plus $200 cash for your trouble
- Plus FREE return shipping — we schedule and pay for freight pickup
$250 Damage Guarantee
Applies to ALL products
If your order arrives damaged, we don't just replace it — we pay YOU $250 for your trouble, plus ship a free replacement immediately.
$100 Response Guarantee
Applies to ALL inquiries
Every email, every call, every question — answered within 24 hours, or we credit your account $100. No exceptions.
Lifetime Support
Applies to ALL products
Buy once, get support forever. Installation questions 5 years from now? Maintenance advice? We're here. No support contracts, no fees, no expiration.
Note About Dundalk Products
Dundalk saunas, cold plunges, and accessories are final sale — each unit is handcrafted to order in Canada. They are not eligible for the 100% Money-Back Guarantee. However, you still receive: full manufacturer warranty, lifetime support, the $250 damage guarantee, and our 24-hour response guarantee.
What You LOSE With Other Dealers
Same product, same price — but here's the hidden cost of buying elsewhere
📊 Verified Competitor Policies (December 2025)
Clearlight: 25% restocking (min $500) + all shipping both ways + 30 business days + "like new" condition required
Sunlighten: $499 restocking + 3% admin fee + return shipping + opened saunas non-returnable
Almost Heaven: 25% restocking + buyer pays initial AND return shipping + assembled units cannot be returned
Sun Home Saunas: 25% restocking + assembled or used saunas non-returnable under any circumstances
Sources: Official return policy pages as of December 2025
Included With Every Sauna & Plunge
🌲 Sauna Republic Gives Back
We donate 1% of profits annually to the Arbor Day Foundation — helping plant trees and protect forests.
When you buy from us, you're not just investing in your wellness — you're supporting environmental conservation. Learn more about Pledge 1%
Questions about our guarantees? (888) 833-2305