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Revive 2 Person Traditional Sauna & Inflatable Barrel Plunge | Sauna and Cold Plunge Combo
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Manufacturer's Warranty Included
Financing and HSA/FSA options may be available — ask us for details with your quote
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Specifications
Product Overview
Type: Traditional Sauna + Inflatable Barrel Cold Plunge Combo
Capacity: 2 Person sauna + 1 Person plunge
Max Temperature: Sauna up to 194°F - plunge 32°F-107°F (1 HP) - 35°F-107°F (0.8 HP) - to 37°F (0.3 HP cold only)
Dimensions
Sauna 46.77" W x 39.76"-43.3" D base - roof 61.81" W x 57.87" D to 62.6" W x 59" D - 81.66" H front / 78.39" H rear - plunge barrel 31.5" Dia x 43" H - step 20.5" x 20.5" x 16" H - chiller 16" x 18" x 18" H (0.8 HP)
Bench: Two-tier benches with reclined backrests
Weight: Sauna 230 lbs (Revive spec sheet) - plunge barrel 40 lbs + chiller 90 lbs (0.8 HP) - barrel approx. 791 lbs filled to 90 gal
Plan two dedicated circuits - level surface for the plunge - 24 in. clearance in front of the chiller fan
Construction
Wood: Thermo-Treated Hemlock - natural tung oil exterior finish
Material: Insulated Hemlock Panels + Tempered Glass Door + Insulated Drop-Stitch PVC Barrel + UV-Resistant Exterior
Heat & Power
Technology: External chiller - 0.3 HP cold only or 0.8 and 1 HP cold and hot
Heat Source: Electric Heater (Included)
Power: 3.5 kW Harvia Vega (BC35E) + 0.3 HP / 0.8 HP / 1 HP external chiller
Harvia Vega BC35E rated 220-240V single phase - sauna stones included
Electrical
Voltage: Two dedicated circuits - 240V / 20A for the sauna + 120V / 15A for the plunge's chiller
Wattage: Plunge chiller 650W (0.3 HP) - 835W (0.8 HP) - 1350W (1 HP) compressor on
Plug: Sauna NEMA 6-20P - 100 in. cord from the control box
Controls & Features
Controls: Touchscreen on the Sauna and the 0.8 and 1 HP Chillers (We Confirm the 0.3 HP Chiller's Controls With Your Quote) + Wi-Fi App Control on Both Units
Features: Two-Stage 20-Micron Filtration + Ozone (0.8 and 1 HP) + Inflatable Step + Dual-Action Air Pump + Backpack Storage Bag + Bluetooth Speakers + Roofing Kit
In the Box: Sauna + heater + stones + roofing kit + bucket and ladle + thermometer-hygrometer + sand timer + plunge barrel + inflatable step + chiller + insulated cover + quick-connect hoses + air pump + filters + backpack bag + repair kit + starter kit
Warranty
Sauna 1-Year Limited (Electrical and Structural) - plunge 1-Year Limited
HSA/FSA: Eligible via Truemed
Frequently Asked Questions
What does this combo include?
The Revive 2 Person Traditional Sauna and the Revive Inflatable Barrel Plunge with your choice of chiller: 0.8 HP or 1 HP, which also heat the water, or 0.3 HP for cold-only use. Each unit comes with its own included items, listed under What's Included on this page.
How many people do they fit?
The sauna seats up to two people on two-tier benches with reclined backrests. The Inflatable Barrel Plunge is sized for one person: the barrel is 31.5" across and 43" high.
How much space do I need for both?
Plan for a sauna base up to 46.77" W × 43.3" D and a roof up to 62.6" W × 59" D, since Revive's drawings differ; it stands 81.66" high at the front. The plunge's barrel is 31.5" across, and the barrel and its inflatable step need 52" of floor depth together; leave room beside the barrel for the chiller (the 0.8 HP chiller measures 16" L × 18" W × 18" H, and Revive lists its 1 HP chiller at 15.5" × 20" × 23.3" H) and 24" of clearance in front of the chiller's fan. Leave a short, clear path between them, and we'll confirm exact dimensions and the layout with your quote.
What electrical service do they need?
Two dedicated circuits. The sauna needs a 240V, 20-amp circuit for its NEMA 6-20P plug, on a power cord that reaches 100" from the control box, and Revive notes that final wiring must comply with your local electrical code. The plunge's chiller needs a 120V, 15-amp circuit, and Revive lists its draw with the compressor running at 650 W (0.3 HP), 835 W (0.8 HP) or 1,350 W (1 HP), and 110 to 121 W with the compressor off. A licensed electrician can install both; our installer & electrician directory can help you find one.
Do they need plumbing?
No. Neither unit needs a plumbing connection. The chiller connects to the barrel with quick-connect hoses, and you fill the barrel from a garden hose. To drain it, pump the water out with the chiller, or connect a garden hose to the chiller's outlet hose with the hose adaptor from the starter kit and run it away from the barrel.
Can both units go outdoors?
Yes. Revive designs both for indoor or outdoor use. The sauna includes a roofing kit for outdoor installation, and its hemlock is finished on the exterior with natural tung oil, which Revive says protects it from rot and decay. Keep the plunge's insulated cover secured when it isn't in use, and have a deck or balcony checked by a qualified professional before you fill it. Both Revive warranties exclude damage from environmental exposure, including rain, snow, excessive moisture, direct sun and freezing conditions.
Can both units go indoors?
Yes. Set the sauna on a firm, level surface and check that your ceiling clears its 81.66" front height; we confirm exact dimensions with your quote. Place the plunge on a level surface rated for its filled weight plus the bather, have an upper floor checked by a qualified professional before you fill it, and leave 24" of clearance in front of the chiller's fan for ventilation.
How hot does the sauna get?
Up to 194°F, from its 3.5 kW Harvia Vega heater.
What heater does the sauna use?
A 3.5 kW Harvia Vega heater, model BC35E, rated for 220–240V single-phase power, with sauna stones included. You set it from the touchscreen control panel or the mobile app.
Can I pour water over the sauna stones?
Yes. Revive includes a bucket and ladle so you can pour water over the stones to steam up the sauna.
How cold does the Inflatable Barrel Plunge get?
It depends on the chiller. Revive rates the 1 HP chiller to 32°F, the 0.8 HP chiller to 35°F and the cold-only 0.3 HP chiller to 37°F.
Can the plunge heat the water?
Yes, with the 0.8 HP or 1 HP chiller, both of which heat the water as high as 107°F. The 0.3 HP chiller is cold-only. For warm soaks, the U.S. Consumer Product Safety Commission advises that hot tub water should never exceed 104°F.
Which chiller should I choose?
Revive calls the 0.8 HP chiller its standard option: it covers 35°F to 107°F and includes ozone sanitation. The upgraded 1 HP chiller reaches 32°F with the same heating and ozone. For warm soaks, the U.S. Consumer Product Safety Commission advises that hot tub water should never exceed 104°F. The 0.3 HP chiller suits cold-only use to 37°F. Tell us how cold you want your plunges and whether you want warm soaks, and we'll recommend the right one.
Is the plunge quiet?
Yes. Revive describes the chiller's cooling as ultra-fast and quiet.
What are the dimensions?
Revive's drawings of the sauna differ: one gives a 46.77" W × 39.76" D base and a 61.81" W × 57.87" D roof, another a 46.77" W × 43.3" D base and a 62.6" W × 59" D roof. It stands 81.66" high at the front and 78.39" at the rear. The Inflatable Barrel Plunge's barrel measures 31.5" in diameter and 43" high, and the inflatable step 20.5" × 20.5" × 16" H. The 0.8 HP chiller measures 16" L × 18" W × 18" H, and Revive lists its 1 HP chiller at 15.5" × 20" × 23.3" H. We confirm exact dimensions with your quote.
How much do they weigh?
Revive's spec sheet lists the sauna at 230 lbs. The Inflatable Barrel Plunge's barrel weighs 40 lbs and its 0.8 HP chiller 90 lbs, which makes the 130-lb total Revive lists; we confirm the 1 HP chiller's weight with your quote. Filled to the recommended 90 gallons, the barrel and water total about 791 lbs, or about 916 lbs at the 105-gallon maximum. We confirm the shipping weights and delivery method with your quote.
How long does setup take?
Revive says two people can assemble the sauna in about 2 to 3 hours, since its wall and roof panels arrive pre-assembled. The plunge's barrel inflates in about 15 minutes, according to Revive, and a dual-action air pump is included; then fill it, connect the chiller with the quick-connect hoses and plug it in, and allow time for the water to reach your set temperature.
Do you offer installation?
We supply the sauna and plunge and coordinate their delivery; assembly and the electrical connections are arranged locally. Our installation directory lists contractors and electricians near you.
What are they made of?
The sauna is thermo-treated hemlock, finished on the exterior with natural tung oil, with insulated wall and roof panels and a tempered glass door with a wood handle. The plunge's barrel is high-quality drop-stitch PVC with a UV-resistant exterior, and both the barrel and its inflatable cover are fully insulated.
What is thermo-treated wood?
Wood that has been heat-treated. Revive says the treatment gives the hemlock enhanced durability, stability and resistance to moisture.
Can I control them from my phone?
Yes. Through its mobile app, the sauna connects over Wi-Fi so you can control it remotely, customize your session settings, schedule start times and preheat it. Revive's Wi-Fi app lets you adjust the plunge's temperature and set a cooling schedule from anywhere, as long as you have the app and a stable internet connection, and the 0.8 HP and 1 HP chillers have a digital screen with touch controls; we confirm the 0.3 HP chiller's controls with your quote.
Does the sauna have lighting and sound?
The sauna has adjustable LED lighting, which Revive's spec sheet describes as color-changing, and high-quality Bluetooth speakers.
How long does the sauna take to heat up?
We confirm the expected heat-up time with your quote. The app lets you schedule start times and preheat the sauna, so it can be up to temperature when you're ready.
How is the plunge water kept clean?
Two-stage filtration, with a 20-micron cartridge filter and a washable metal mesh pre-filter, runs on every chiller. The 0.8 HP and 1 HP chillers add built-in ozone sanitation.
How often do the plunge's filters need cleaning?
Revive recommends cleaning the cartridge filter and the washable mesh pre-filter every four to six weeks, depending on use, and replacing the cartridge filter when necessary. The chiller should be drained and cleaned at least once a year; the product manual covers the details.
How do I sanitize the plunge's chiller before first use?
Revive suggests adding an oxidizer solution, such as Sirona Spa Care Oxidizer, to the barrel and running the chiller for 10 to 15 minutes, which helps ensure the water is clean and ready for use.
What comes in the plunge's starter kit?
A hose adaptor, four extra filters, four scum sponges, a skimmer net and a garden hose water filter.
Does the plunge come with a step?
Yes. Revive includes an inflatable step, 20.5" × 20.5" × 16" H, to help you climb in and out of the 43"-high barrel.
Does the plunge come with a cover?
Yes, an insulated inflatable cover with buckle straps. Keep it secured whenever the plunge isn't in use.
Is the plunge portable?
Yes. The barrel weighs 40 lbs, inflates in about 15 minutes, comes with a dual-action air pump and deflates for storage or transport in the included backpack storage bag. The 0.8 HP chiller weighs 90 lbs.
What if the plunge's barrel gets a puncture?
Revive includes a repair patch kit with the Inflatable Barrel Plunge.
Can I choose a different sauna or plunge?
Yes. We can price the 2 Person Traditional Sauna with any of Revive's plunges, and the Inflatable Barrel Plunge with Revive's 4 Person Traditional Sauna or its 4 Person Traditional Sauna with Extension Kit. Tell us which pairing you're considering.
Do I need a permit?
Requirements for outdoor structures and electrical work vary by location, so check with your local building department before installation. Your electrician can advise on permits for both circuits.
Can they be used commercially?
No. Revive designs the Inflatable Barrel Plunge for residential use, and Revive doesn't state a commercial rating for the sauna. For gyms, studios, spas and other commercial settings, ask us about the Revive Luxury Plunge, which Revive designs for residential or commercial use, and we'll confirm suitability and warranty terms with your quote.
What warranty does the sauna come with?
Revive covers its saunas with a 1-year limited manufacturer warranty on electrical components and a 1-year limited manufacturer warranty on structural components, from the date of delivery, against product or manufacturer defects in materials and workmanship under normal use. Revive decides whether an issue qualifies and repairs or replaces defective components at its discretion; replacement parts may be new, refurbished or reconditioned, and a repair or replacement doesn't extend the original term. Normal wear and tear isn't covered, including cosmetic changes, wood refinishing and the normal aging of wood; Revive notes that surface cracks, minor splits and checking are normal characteristics of wood as it expands and contracts, not defects. Accessories and consumables aren't covered, and neither are issues caused by improper installation or electrical connections; exposure to rain, snow, excessive moisture, direct sun, freezing or other outdoor conditions beyond intended use; lack of maintenance, neglect or misuse; unauthorized modifications or repairs; customer infrastructure issues; acts of nature; or improper storage or transportation after delivery. If an accessory arrives damaged or defective, Revive requires notice within 24–48 hours of delivery, so tell us right away. Damage from an excluded condition may void coverage at Revive's discretion, and Revive's liability is limited to repair or replacement. Revive's terms leave labor, electrician, material, service-call and transportation costs to the owner unless Revive approves them in writing in advance, and Revive may require the original components to be returned; not returning them can lead to denial of coverage or charges for replacement components. The warranty applies only to the original purchaser and isn't transferable. Claims are opened with Revive's support team, which may ask for photos or videos and for troubleshooting steps, and as an authorized Revive dealer, we help you through the process.
What warranty does the Inflatable Barrel Plunge come with?
Revive covers the Inflatable Barrel Plunge and its chiller with a 1-year limited manufacturer warranty from the date of delivery against defects in materials or workmanship under normal use, covering components such as the refrigeration system, pumps and internal plumbing, controls and electronics, and structural defects in the tub body or shell. Revive decides whether an issue qualifies and repairs or replaces defective components at its discretion; replacement parts may be new, refurbished or reconditioned, and a repair or replacement doesn't extend the original term. Normal wear and tear, cosmetic changes and the aging of materials aren't covered. Filters, accessories and consumables aren't covered, and neither are issues caused by improper installation or improper electrical or water connections; freezing or other environmental exposure, including rain, snow, excessive moisture and direct sun; poor water maintenance or lack of routine maintenance; electrical supply problems; neglect or misuse; unauthorized modifications or repairs; customer infrastructure issues; acts of nature; or improper storage or transportation after delivery. If an accessory arrives damaged or defective, Revive requires notice within 24–48 hours of delivery, so tell us right away. Damage from an excluded condition may void coverage at Revive's discretion, and Revive's liability is limited to repair or replacement. Revive's terms leave labor, electrician, plumbing, material, service-call and transportation costs to the owner unless Revive approves them in writing in advance, and Revive may require the original components to be returned; not returning them can lead to denial of coverage or charges for replacement components. The warranty applies only to the original purchaser and isn't transferable. Claims are opened with Revive's support team, which may ask for photos or videos and for troubleshooting steps, and as an authorized Revive dealer, we help you through the process.
How are they delivered?
Shipping is complimentary to the continental US; deliveries to Alaska, Hawaii and Puerto Rico are quoted separately. The sauna's wall and roof panels arrive pre-assembled. We confirm the delivery method and lead time with your quote.
What if it arrives damaged?
Inspect the shipment before signing, note any damage on the delivery receipt, and email photos to info@thesaunarepublic.com within 24 hours of delivery. We file the claim and replace damaged items at our expense.
Are there any health precautions?
Sauna heat and cold-water immersion both place stress on the body. If you have, or suspect you have, a medical condition, including a heart condition or high or low blood pressure, if you take medication, or if you're pregnant, consult your physician before use. Don't use the sauna after drinking alcohol or using drugs, drink water, keep each sauna session to 30 minutes or less, and leave the sauna if you feel unwell. The heater and stones get hot enough to burn, so keep clear of them, and don't leave children unsupervised in the sauna or near the plunge. If you choose a plunge chiller that heats, the U.S. Consumer Product Safety Commission advises that hot tub water should never exceed 104°F. This product is not a substitute for medical care.
Is it HSA/FSA eligible?
It can be, through Truemed. Choose Truemed at checkout to see whether you qualify to pay with HSA or FSA funds, and we're glad to walk you through it at (302) 273-0861.
Do you offer financing?
Yes, financing options are available. See thesaunarepublic.com/pages/financing for details.
What's your return policy?
Please review our return policy. If you have questions before ordering, we're glad to help.
How do I get a price?
Tap Get Pricing on this page, call (302) 273-0861 or email info@thesaunarepublic.com. We'll confirm your site, both electrical circuits and your chiller choice, then send your best delivered price with financing options and the current lead time.
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Shop Pay Installment Purchases Are Final Sale
All purchases made using Shop Pay Installments are final sale and cannot be returned or refunded.
Please ensure you've selected the right product before completing your purchase. Our team is available at (302) 273-0861 to answer any questions before you buy.
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Frequently Asked Questions
Which payment methods are accepted for installments?
For 0% APR plans — including bi-weekly payments and 0% monthly plans — both debit and credit cards are accepted. For interest-bearing monthly plans, only debit cards are accepted.
What payment terms are available?
Bi-weekly payments over 2 or 4 instalments at 0% APR, monthly payments over 6 or 12 months at 0% APR, and longer monthly terms up to 24 months at 6–36% APR. The options you're offered depend on your purchase amount and creditworthiness, and are shown at checkout.
Can international customers use Shop Pay Installments?
No — Shop Pay Installments is only available to customers with a U.S. billing address and U.S. mobile phone number.
What is the maximum order amount?
$30,000 USD including shipping, taxes, and discounts. For orders above that amount, call us at (302) 273-0861 and we'll walk you through the alternatives.
Are there late fees?
No late fees ever, even if you miss a payment.
What happens if I miss a payment?
No late fees. However, late or partial payments may affect your credit score or future eligibility with Affirm.
What is the return policy for Shop Pay purchases?
All Shop Pay Installment purchases are final sale and cannot be returned or refunded. Please ensure you've selected the right product before completing your purchase. Contact us at (302) 273-0861 with any questions before buying.
Rates from 0–36% APR. Payment options through Shop Pay Installments, provided by Affirm, are subject to an eligibility check and may not be available in all states. Options depend on purchase amount and a soft credit check may be conducted. No late fees. Estimated payment amount excludes taxes and shipping. Actual terms are based on your creditworthiness. See affirm.com/disclosures for details. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.
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Shipping & Delivery
We offer free shipping to the continental United States on all saunas, cold plunges, heaters, wellness devices, and accessories — with no minimum. Robes and textiles ship free on orders over $100. Tracking is provided on every shipment.
Estimated Delivery Times
Clearlight Saunas & Cold Plunges
7–14 business days
Clearlight Accessories & Wellness Devices
5–10 business days
Clearlight Sauna Covers
Made to order: 12–14 weeks (thermal covers 2–6 weeks)
Dundalk LeisureCraft Saunas
8–12 weeks (handmade to order)
Saunas, Cold Plunges & Tubs (All Other Brands)
1–8 weeks
Lumaflex Red Light Therapy
5–10 business days
Robes & Textiles
3–4 days processing + 1–5 days ground
Everything Else
1–2 weeks
All delivery times are estimates and may extend due to carrier delays or unforeseen circumstances. Backordered items ship when available — we confirm your ETA at time of order. Tracking is emailed as soon as your order ships. Clearlight accessories ordered together with a sauna ship when the sauna ships, by parcel carrier, and may arrive on a different day. Sauna covers are made to order and ship separately, usually after the sauna.
Dundalk saunas are built to order
Changes requested 14 or more days after your order is placed, or within 7 days of the scheduled ship date, carry a $350 fee per change. To delay a scheduled ship date, tell us more than 7 days before it; later requests incur storage charges of $35 per day.
Robes & Textiles
Robes, towels, and bath textiles ship by parcel carrier rather than freight, and follow their own shipping terms.
Free FedEx Ground shipping on textile orders over $100
Orders of $100 or less are charged shipping calculated at checkout. This applies to robes and textiles only — saunas, cold plunges, heaters, and accessories always ship free to the continental United States with no minimum.
Shipping Speeds
Ground
Arrives in 1–5 business days
2 Day
Arrives in 3–4 business days
2 Day AM
Arrives in 2–3 business days
Overnight
Arrives in 1–2 business days
Processing & Restrictions
Ground processing — Please allow 3–4 business days for ground orders to be processed before they ship.
Order cut-off — Orders placed after 8:00 AM EST are processed the next business day.
Monogrammed items — Allow an additional 3–5 business days of processing time. This applies to expedited orders as well.
PO Boxes, APO & FPO — Textile orders cannot be shipped to PO Boxes or to APO/FPO military addresses. Please provide a street address at checkout.
Mixed orders — If your order includes a sauna, cold plunge, heater, or accessory, the whole order ships free regardless of the textile subtotal.
Textile orders ship separately from sauna and cold plunge shipments and may arrive on a different date, even when purchased together.
How Freight Delivery Works
Large items (saunas, cold plunges, hot tubs, and most floor-standing heaters and wood-burning stoves) ship via LTL freight. Smaller items (wall-mounted heaters, accessories, wellness devices, Lumaflex, red light towers, robes and textiles) ship via UPS, FedEx, or USPS.
1. We ship your order. Tracking is emailed to you with the estimated delivery timeline.
2. The carrier calls you. The freight company calls to schedule a delivery appointment with you from its available dates and time windows.
3. Curbside delivery. Delivery is to the curb via semi-truck with liftgate (when available). You'll need a plan to move it from the curb to its final location.
4. Sign and inspect. You must be present to sign. Inspect for damage before signing — note any issues on the delivery receipt.
Unloading Your Sauna
Unless inside delivery has been arranged in advance, the driver delivers to the curb only. You are responsible for moving the product to its final location. Have equipment and help arranged before delivery day.
Rent a forklift — Most common choice. Requires forklift extensions. ~$150–300/day.
Hire a tilt tow truck — Flatbed tow with tilt/slide functionality. ~$200–400.
Hire a rigging/moving crew — Professional movers with equipment. Get quotes in advance.
Tilt tow delivery (Dundalk only) — An alternative for sites where a forklift can't be used. Request it when you place your order; contact us for current pricing.
Inside delivery (Clearlight only) — Delivery into your garage, backyard, or a room of your choice, for an additional fee. It must be arranged before the sauna ships, and we'll ask for photos of the delivery path. The boxes are placed, not unpacked or assembled. Requests made after shipment cost more and depend on the carrier.
Clearlight saunas ship in flat panels, not pre-assembled crates. Most can be carried inside by two people without heavy equipment. Dundalk saunas ship in crates longer than 92" weighing 800–1,800 lbs. Liftgate service is not available for these shipments, and most require a forklift with fork extensions to unload.
Damage Claims
If your order arrives damaged, we'll get you a replacement as quickly as possible.
1. Inspect packaging for visible damage before signing.
2. Note damage on the delivery receipt, describing exactly what you see (for example, "crate corner crushed" or "panel scratched"), and have the driver sign. If the packaging is damaged but you can't inspect the contents, write "possible concealed damage" before signing.
3. Do not refuse the delivery unless we ask you to.
4. Take photos of packaging and product damage.
5. Email photos to info@thesaunarepublic.com with your order number within 24 hours.
6. We file the claim and ship your replacement.
Damage must be reported within 24 hours of delivery with photos. Claims filed after 24 hours may not be eligible for a free replacement. Always note visible damage on the delivery receipt — even if it seems minor.
Carriers & Address Info
We reserve the right to select the carrier for all shipments.
Small items (wall-mounted heaters, accessories, wellness devices, red light towers) — UPS or FedEx
Robes & textiles — FedEx Ground. Street addresses only, no PO Boxes or APO/FPO.
Large items (saunas, cold plunges, hot tubs, and most floor-standing heaters and wood-burning stoves) — LTL freight carriers
Lumaflex devices — UPS, FedEx, or USPS
Once large items ship, the delivery address cannot be changed, and the delivery appointment is arranged directly between you and the carrier. If an item is returned due to an incorrect address, you're responsible for shipping costs both ways. If freight delivery fails because the carrier couldn't access your property, it's treated as a return per our return policy.
Remote Areas & Special Locations
Alaska, Hawaii & Puerto Rico — Contact Us Before Purchase
Free shipping does not apply to these locations (except Lumaflex — ships free nationwide). Contact us for a custom shipping quote before ordering. Orders placed without prior approval may be cancelled.
APO/FPO addresses: We ship most items to military addresses, subject to USPS restrictions. Additional fees may apply. Robes and textiles cannot be shipped to APO/FPO or PO Box addresses.
Remote/hard-to-reach areas: Additional fees may apply. We'll contact you before shipping if your location requires special arrangements.
For any policy omission or clarification, the individual manufacturer policy applies without exception. By placing an order with Sauna Republic, you consent to our shipping and return policies.
Last updated September 26, 2026 · © Sauna Republic. All rights reserved.
Returns & Refunds
Shop Pay Installments — All Sales Final
Purchases made with Shop Pay Installments financing cannot be returned or refunded regardless of product type. Contact us at (302) 273-0861 before purchasing if you have questions.
Standard Return Policy
Applies to all products unless a brand-specific exception is listed below.
30-Day Return — Unused Items
Item must be unused and in original packaging.
Return must be initiated within 30 days of delivery.
Customer arranges and pays return shipping.
All returns require prior authorization from Sauna Republic.
Refund processed to original payment method within 5–7 business days.
Non-refundable payment processing fees are deducted — see Payment Processing Fees.
Brand-Specific Exceptions
If your product is from one of these brands, the brand policy applies instead of the standard policy.
Clearlight Infrared
Clearlight products follow a split return policy based on product type.
All Sales Final — No Returns
All Clearlight infrared saunas (Sanctuary, Premier, and Outdoor models)
Clearlight Cold Plunge
Clearlight Curve Dome Sauna & Amethyst PEMF Mat
Halo One consumables (saline refills, cleaning capsules)
Halo One Breathe Easy Face Mask (personal hygiene item)
30-Day Return — Unused, 25% Restocking Fee
Halo One Salt Therapy Halogenerator
Aroma One Aromatherapy Diffuser
Red Light Therapy Towers (CORE, Full Body, Personal)
Vibrational Resonance Therapy (VRT)
UV Wand, Recliner Chair, Ergonomic Backrest
Conditions: unopened, unused, original packaging, like-new condition. Customer pays return shipping via prepaid freight. 25% restocking fee deducted from refund. Prior authorization required.
Defective Products
Covered by the full manufacturer warranty (Lifetime residential for saunas, varies by product).
Contact Sauna Republic — we handle the warranty claim and arrange replacement.
No restocking fee on warranty claims.
Damaged Shipments
1. Do not refuse the delivery — accept the shipment.
2. Inspect immediately with the delivery driver present.
3. Document damage on the bill of lading — note exact damage, have driver sign.
4. Take photos of packaging and product damage.
5. Contact Sauna Republic within 24 hours — email photos to info@thesaunarepublic.com.
6. We file the freight claim and arrange a replacement at no cost to you.
Concealed damage (not visible until unboxing) must be reported within 15 calendar days of receipt with proof the carrier caused the damage.
Lumaflex
30-Day Return — No Restocking Fee
Applies to all Lumaflex Red Light Therapy Devices (Body Pro Kit, Essential, Essential Pro).
Full refund with no restocking fee.
Product can be opened and used, but must be in full working condition with all original components.
Customer arranges and pays return shipping.
30 days from delivery to initiate return.
Defective units are replaced at no cost under the 2-year manufacturer warranty.
HealthyLine
90-Day Trial — PEMF & Far Infrared Heating Mats and accessories.
90-Day Trial Return
Applies to all HealthyLine heating mats, wraps, bolsters, and covers.
Return must be initiated within 90 days of delivery.
Product may be opened and used, but must show only normal wear with minimal visible use. All accessories must be included.
Customer arranges and pays return shipping.
Refund processed to original payment method within 5–10 business days after the item is received and inspected.
Restocking Fee
No restocking fee for returns in normal condition within the 90-day window.
A restocking fee of 20–50% applies if the product is returned damaged, stained, or with an odor.
Exchanges
Exchanges are available within the 90-day window. If a different item is selected, you pay the price difference or receive a partial refund, as applicable.
Final Sale — Non-Returnable
Items marked "clearance" or "final sale."
Bedding items that have been used.
Defective Products
Contact Sauna Republic first — we coordinate the replacement with HealthyLine.
The defective unit must be received back before the replacement is issued.
If a product arrives damaged, defective, or non-working, replacement and shipping are covered at no cost. If damage is caused by improper use, the customer is responsible for the replacement and shipping.
Warranty
Most AC-powered mats and controllers carry a 5-Year Limited Warranty. Other products typically carry a 1-year warranty.
Warranty claims are filed directly with HealthyLine. Contact Sauna Republic if you need help getting started.
Dundalk Canadian Timber
All Sales Final — No Returns
All Dundalk products (saunas, cold plunges, accessories) are handcrafted to order in Ontario, Canada. Returns and refunds are not available. Full manufacturer warranty applies for defects.
Cancellation
Within 14 days of order — refund less payment processing fees, no cancellation fee.
After 14 days — $65 cancellation fee applies, plus payment processing fees.
Once production begins — cannot be cancelled (typically 2+ weeks after order).
Revive Plunge
30-Day Return — Unused & Uninstalled, 20% Restocking Fee
30-Day Return — Unused, 20% Restocking Fee
Applies to all Revive Plunge cold plunges, chillers, traditional saunas, and sauna & plunge combos.
Return must be initiated within 30 days of delivery. Prior authorization required; photos of the product and packaging may be requested before authorization.
Product must be unused, uninstalled, and in like-new, resalable condition, in its original packaging or packaging that provides equivalent protection.
Customer arranges and pays return shipping and is responsible for any damage during return transit. Returns received damaged or not in resalable condition may be refused, or repair costs deducted from the refund.
20% restocking fee and payment processing fees are deducted from the refund. Refund processed to original payment method within 10 business days after the returned product is received and inspected.
Final Sale — Non-Returnable
Used or installed products.
Custom or special-order products.
Replacement parts and accessories.
Consumables such as filters.
Cancellation
Before shipment — 5% cancellation fee applies, plus payment processing fees.
After shipment — orders cannot be cancelled; the return terms above apply.
Defective Products & Warranty
Covered by the Revive Plunge limited manufacturer warranty from the date of delivery: Luxury Plunge, 2 years; other cold plunge tubs and chillers, 1 year; saunas, 2 years on structural components and 1 year on electrical components. Accessories, filters, and consumables are not covered.
The warranty covers repair or replacement parts, which may be new or refurbished. Labor and contractor fees are not covered.
Claims require photos or video of the issue, a description of the problem, and completion of the manufacturer's troubleshooting steps.
Contact Sauna Republic — we coordinate the claim with Revive Plunge. No restocking fee on warranty claims.
Delivery & Damaged Shipments
Revive products ship by curbside freight. The freight carrier contacts you to schedule delivery, and moving the product from the curb to its final location is the customer's responsibility.
1. Inspect the crate and packaging with the delivery driver present, before signing the bill of lading.
2. Note any visible damage or missing items on the bill of lading. Signing without noting damage confirms the shipment arrived in acceptable condition.
3. Take photos of packaging and product damage.
4. Contact Sauna Republic within 24 hours — email photos to info@thesaunarepublic.com. We report the damage to Revive Plunge and the carrier and coordinate the claim on your behalf.
Concealed damage (not visible until unboxing) must be reported within 24 hours of delivery. Missed delivery appointments may incur redelivery fees. If an undamaged, correct shipment is refused, return freight, redelivery, and storage charges are the customer's responsibility, and the order is treated as a return.
Payment Processing Fees
Applies to all refunds and cancellations initiated by the customer.
Processing Fees Are Not Returned to Us
When you pay by card, our payment processor charges a fee at the time of purchase. Under their terms, that fee is not returned to us when an order is later refunded — the cost stands whether or not the sale completes.
For any return or cancellation initiated by the customer, the processing fee charged on the original transaction is therefore deducted from the refund. This is currently 2.9% of the order total plus $0.30. It is not a fee we retain — it is a cost already paid to the processor.
Where a brand-specific restocking fee also applies, both are deducted.
No Processing Fee Is Deducted When the Fault Is Ours
Products that arrive damaged or defective.
Warranty claims.
Orders we cancel, or errors on our part.
Orders we are unable to fulfil.
Paying by Bank Transfer
Bank transfer and ACH payments carry no processing fee, so nothing is deducted if the order is later refunded. If you would prefer to pay this way, tell us before checkout and we will send a bank transfer invoice instead.
Backorder Cancellation
Orders containing backordered items are subject to a 6% cancellation fee as we are charged by our payment processor when backorders are cancelled. All lead times are estimates and subject to change.
HSA/FSA Purchases
Our standard return policy applies to all HSA/FSA purchases. Products with brand-specific exceptions follow those policies. There is no IRS requirement that HSA/FSA purchases be final sale.
HSA/FSA refunds are processed back to your original HSA/FSA card within 3–10 business days. Truemed cannot redirect refunds to a different payment method.
HSA holders: Notify your custodian to treat the original purchase as a "mistaken distribution" under IRS Notice 2004-50. Returned funds are not subject to income tax or penalties.
FSA holders: The refund goes back to your FSA plan via the original card. If your plan year has ended, the use-it-or-lose-it rule may apply. FSA holders should be especially sure of their purchase before buying.
Processing fees: HSA/FSA payments are processed by card and carry the same non-refundable processing fee described above.
Damage Claims
If your order arrives damaged, we will resolve it as quickly as possible.
1. Inspect packaging for visible damage before signing.
2. Note damage on delivery receipt — write "damaged" and have the driver sign.
3. Take photos of packaging and product damage.
4. Email photos to info@thesaunarepublic.com with your order number within 24 hours.
5. We handle the claim and arrange replacement.
Clearlight products: Do not refuse delivery — accept, document, and report to us. We file the freight claim and arrange replacement. Concealed damage must be reported within 15 calendar days. See Clearlight policy for full details.
Lumaflex products: Email photos within 24 hours and we arrange a replacement under the manufacturer warranty.
HealthyLine products: Report any damage within 48 hours of delivery with photos. We coordinate the replacement with HealthyLine; if the product arrived damaged or defective, replacement and shipping are covered at no cost. See HealthyLine policy for full details.
Revive Plunge products: Inspect the shipment and note any damage on the bill of lading before signing. Concealed damage must be reported within 24 hours of delivery. We report the damage to Revive Plunge and the carrier and coordinate the claim. See Revive Plunge policy for full details.
How to Return
Follow the steps for your product's return policy.
Standard Return (Most Products)
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.
2. We send return instructions and shipping address within 24 hours.
3. Ship the product back — unused, in original packaging. Customer pays shipping.
4. Refund within 5–7 business days after item is received, less non-refundable payment processing fees.
Clearlight — Returnable Accessories & Devices
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.
2. We confirm eligibility and send return instructions within 24 hours.
3. Ship via prepaid freight — unopened, unused, original packaging, like-new condition.
4. Refund minus 25% restocking fee and payment processing fees, within 5–7 business days after inspection.
Applies to: Halo One device, Aroma One, Red Light Towers, VRT, UV Wand, Recliner Chair, Ergonomic Backrest. All other Clearlight products are final sale.
Lumaflex Devices
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.
2. We send return instructions and return address within 24 hours.
3. Ship the product — can be opened and used, must be in full working condition with all original components. Customer pays shipping.
4. Refund (no restocking fee, less payment processing fees) within 5–7 business days after receipt.
HealthyLine Heating Mats & Accessories
1. Email info@thesaunarepublic.com with your order number within 90 days of delivery.
2. We send return instructions and return address within 24 hours.
3. Ship the product — may be opened and used, must show only normal wear with all accessories included. Customer pays shipping.
4. Refund within 5–10 business days after the item is received and inspected, less payment processing fees. No restocking fee unless the item is returned damaged, stained, or with an odor (20–50%).
Warranty claims are filed directly with HealthyLine. Clearance, final-sale, and used bedding items are non-returnable.
Revive Plunge Cold Plunges & Saunas
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery. Photos of the product and packaging may be requested.
2. We confirm eligibility with Revive Plunge and send return authorization and instructions.
3. Ship via freight — unused, uninstalled, in original or equivalent protective packaging. Customer arranges and pays return shipping and is responsible for damage in transit.
4. Refund minus 20% restocking fee and payment processing fees, within 10 business days after the returned product is received and inspected.
Used or installed products, custom or special-order products, replacement parts, accessories, and filters are non-returnable.
Fine Print
Standard return policy (30-day, unused) applies to all products unless a brand-specific exception is listed. Clearlight saunas, Cold Plunge, Curve Dome, PEMF Mat, consumables, and hygiene items are final sale. Returnable Clearlight accessories carry a 25% restocking fee. Lumaflex devices may be opened and used; no restocking fee. HealthyLine heating mats and accessories carry a 90-day trial (may be opened and used; no restocking fee unless returned damaged, stained, or with odor, in which case 20–50% applies); HealthyLine warranty claims are filed directly with the manufacturer. All Dundalk products are final sale. Revive Plunge products may be returned within 30 days if unused and uninstalled, subject to a 20% restocking fee; used or installed products, custom or special-order products, replacement parts, accessories, and filters are final sale. Revive Plunge orders cancelled before shipment carry a 5% cancellation fee and cannot be cancelled once shipped.
Payment processing fees charged on the original transaction (currently 2.9% plus $0.30) are not returned to us by our processor and are deducted from refunds on customer-initiated returns and cancellations. No processing fee is deducted where the product arrived damaged or defective, on warranty claims, or where we cancel or are unable to fulfil the order. Bank transfer and ACH payments carry no processing fee.
All returns require prior authorization. Unauthorized returns will not be accepted. Refunds processed to original payment method within 5–7 business days (HealthyLine returns within 5–10 business days after inspection; Revive Plunge returns within 10 business days after inspection). HSA/FSA refunds go back to the original HSA/FSA card within 3–10 business days.
Shop Pay Installment purchases are final sale — no returns or refunds. Backorder cancellations are subject to a 6% fee.
We may modify return terms. Purchases are honored under the terms in effect at time of purchase.
Questions About Returns?
(302) 273-0861 · info@thesaunarepublic.com
Monday – Sunday, 9 AM – 5 PM EST
For any policy omission or clarification, the individual manufacturer policy applies without exception. By placing an order with Sauna Republic, you consent to our shipping and return policies.
Last updated October 17, 2026 · © Sauna Republic. All rights reserved.
Resources
Features
What's Included?
Specifications
Description
HSA/FSA Eligible — Use pre-tax dollars and save up to 35%
Use HSA/FSA Funds for Your Wellness Investment
Qualified customers save ~30% with pre-tax dollars. A Letter of Medical Necessity is required — the HSA/FSA option appears on your invoice automatically, and Truemed handles the rest.
Authorized Dealer for 12+ Premium Brands
Paying with Truemed is easy
1. Choose HSA/FSA on Your Invoice
The "Pay with HSA/FSA" option is already there — no need to ask for it.
2. Complete Health Assessment
An independent licensed practitioner reviews your answers and, if you qualify, issues a Letter of Medical Necessity (LMN).
3. Make Your Purchase
Pay with your HSA/FSA card, or use a regular credit card and submit for reimbursement later.
How does using my HSA/FSA benefit me?
HSA/FSA accounts allow you to use pre-tax money for qualified health expenses. Because you're spending dollars that were never taxed, you keep more of your income.
Spending from
Bank Account
From your wages $100
Paid in taxes* -$30
Available to spend $70
Spending from
HSA or FSA
From your wages $100
Paid in taxes No Taxes!
Available to spend $100
Calculate Your Tax Savings
See how much you save using pre-tax HSA/FSA funds
$
Paying with After-Tax $
$8,571
You must earn this much
Paying with HSA/FSA
$6,000
You save $2,571!
Our Standard Return Policy Applies
HSA/FSA purchases are covered by the same return policy as all Sauna Republic orders. If you need to return a product, refunds are processed back to your original HSA/FSA card.
Refunds typically take 3-10 business days to appear on your statement. Some products are final sale regardless of payment method — see our full return policy for details by brand.
Have questions before purchasing? Contact our team — we're happy to help you choose the right product.
HSA/FSA: Everything You Need to Know
Answers based on IRS guidance, Truemed documentation, and real-world HSA/FSA administrator practices.
Eligibility & Qualification
How do I know if I qualify to use HSA/FSA?
Eligibility is determined on a per-customer basis, not by product. When you select the HSA/FSA option on your invoice, you'll complete a short health assessment through Truemed. An independent licensed practitioner reviews your responses and, if your health situation qualifies, issues a Letter of Medical Necessity (LMN). Not every customer will qualify — the practitioner makes the final determination based on clinical criteria. If you don't qualify, you can still purchase using standard payment methods.
What health conditions typically qualify?
Common qualifying conditions include chronic pain, arthritis, cardiovascular concerns, muscle recovery needs, stress/anxiety management, sleep disorders, chronic inflammation, and metabolic conditions. The key requirement under IRS rules is that the purchase must be primarily for treating, preventing, or mitigating a specific diagnosed medical condition. General wellness, relaxation, or athletic performance goals do not qualify. The licensed practitioner makes the final determination based on your individual health assessment.
What products are eligible for HSA/FSA?
Truemed reviews and approves individual products through its compliance team. If a product is eligible, the "Pay with HSA/FSA" option will appear on your invoice automatically — you don't need to request it. If the option isn't showing on your invoice, that product hasn't been approved. Eligibility can change as Truemed reviews new products, so ask us if an item you're interested in isn't currently showing the HSA/FSA option.
Can I use HSA or FSA funds on accessories or other products beyond a sauna?
Your Letter of Medical Necessity can cover multiple products and product categories. If the Truemed HSA/FSA option appears on your invoice for a product, it has been reviewed and approved by Truemed's compliance team. The same process applies to all eligible products — select "Pay with HSA/FSA" on the invoice and complete the health assessment.
How to Pay
Can I use my HSA debit card directly?
Yes. HSA debit cards work at most merchant categories with minimal scrutiny at the point of sale. Your HSA administrator processes the charge like any debit transaction — they see the merchant name and total amount, but not individual line items. Select "Pay with HSA/FSA" on your invoice and enter your HSA card details. Keep your Letter of Medical Necessity on file in case of an IRS audit.
Can I use my FSA debit card directly?
We recommend paying with a regular credit card and submitting for reimbursement instead. FSA cards frequently decline at non-medical merchant categories, and FSA administrators are required by law to substantiate every claim — unlike HSA administrators, they actively review whether each purchase qualifies. The most reliable process for FSA holders: pay your invoice with a regular credit card through the Truemed option, receive your LMN, then submit your receipt and LMN to your FSA administrator for reimbursement.
Can I split payment between HSA/FSA and a regular card?
Yes. Truemed supports split payments. You can pay part of the purchase with your HSA/FSA card and the remainder with a regular credit or debit card. You can also pay the full amount with a credit card and submit for partial reimbursement — for example, reimburse $3,400 from your FSA and pay the rest out of pocket. This is especially useful when your account balance is lower than the product price.
How does the reimbursement process work?
If you pay with a regular credit or debit card: select the Truemed option on your invoice, complete the health survey, receive your Letter of Medical Necessity (usually within 24-48 hours), then submit your purchase receipt along with the LMN to your HSA/FSA administrator. Most administrators process claims within a few days. The specific steps and timeline vary by plan — check with your HR department or plan provider for their submission process.
HSA vs FSA: Key Differences
What's the difference between HSA and FSA for purchases?
HSA (Health Savings Account): You own the account. Funds roll over year to year and never expire. Requires a high-deductible health plan. HSA administrators generally do not review individual purchases at the point of sale — the account holder is responsible for ensuring expenses qualify. In an IRS audit, you'd need to produce your LMN and purchase records.
FSA (Flexible Spending Account): Your employer sponsors the account. Funds typically expire at the end of the plan year, though some plans allow a small carryover or grace period. FSA administrators must substantiate every claim and actively review whether purchases qualify. This makes FSA claims more likely to be scrutinized.
Bottom line: HSA is generally smoother for high-ticket purchases. FSA works but requires more careful documentation and the reimbursement pathway is safer than direct card use.
FSA (Flexible Spending Account): Your employer sponsors the account. Funds typically expire at the end of the plan year, though some plans allow a small carryover or grace period. FSA administrators must substantiate every claim and actively review whether purchases qualify. This makes FSA claims more likely to be scrutinized.
Bottom line: HSA is generally smoother for high-ticket purchases. FSA works but requires more careful documentation and the reimbursement pathway is safer than direct card use.
What are the 2026 HSA and FSA contribution limits?
HSA: $4,400 individual, $8,750 family, plus $1,000 catch-up if 55+. HSA funds roll over indefinitely.
FSA: $3,400 per year. Most FSA plans follow a use-it-or-lose-it rule — some allow a $640 carryover or a 2.5-month grace period.
If your purchase exceeds your available balance, you can split payment or pay with a credit card and submit for partial reimbursement.
FSA: $3,400 per year. Most FSA plans follow a use-it-or-lose-it rule — some allow a $640 carryover or a 2.5-month grace period.
If your purchase exceeds your available balance, you can split payment or pay with a credit card and submit for partial reimbursement.
My FSA funds expire soon — can I still use them?
Yes, and this is one of the smartest uses of expiring FSA dollars. If you have unused FSA funds approaching your plan year deadline, purchasing an eligible product puts those pre-tax dollars to work rather than forfeiting them. Check your plan's exact expiration date with your HR department. For next year, open enrollment is typically October through November — you can increase your FSA election if you're planning a larger purchase.
After Your Purchase
What is the return policy for HSA/FSA purchases?
Our standard return policy applies to all HSA/FSA purchases — there is no "final sale" restriction. No IRS rule requires HSA/FSA purchases to be final sale. If you need to return a product, the refund is processed back to your original HSA/FSA card within 3-10 business days.
For HSA holders returning a product: Once the refund hits your HSA, the original purchase is no longer a qualified medical expense. You can notify your HSA custodian to treat it as a "mistaken distribution" under IRS Notice 2004-50. Funds returned this way are not subject to income tax or the 20% penalty, and they don't count against your annual contribution limit. The deadline to report this is April 15 following the year you learned of the return. Most HSA custodians accept mistaken distributions, though they are not required to.
For FSA holders returning a product: The refund goes back to your FSA plan via the original card. If your plan year has already ended, the use-it-or-lose-it rule may apply — returned funds could be forfeited to the employer plan rather than credited back to you. FSA holders should be especially sure of their purchase before buying.
Our team is available before and after purchase to help you choose the right product.
For HSA holders returning a product: Once the refund hits your HSA, the original purchase is no longer a qualified medical expense. You can notify your HSA custodian to treat it as a "mistaken distribution" under IRS Notice 2004-50. Funds returned this way are not subject to income tax or the 20% penalty, and they don't count against your annual contribution limit. The deadline to report this is April 15 following the year you learned of the return. Most HSA custodians accept mistaken distributions, though they are not required to.
For FSA holders returning a product: The refund goes back to your FSA plan via the original card. If your plan year has already ended, the use-it-or-lose-it rule may apply — returned funds could be forfeited to the employer plan rather than credited back to you. FSA holders should be especially sure of their purchase before buying.
Our team is available before and after purchase to help you choose the right product.
What happens if my claim is denied by my plan administrator?
A claim denial does not affect your purchase with Sauna Republic. You already own the product and we already have your payment. The denial is a matter between you and your HSA/FSA plan — it does not create a reversal or chargeback against your order.
Step 1 — Contact Truemed. Email support@truemed.com with your denial notice, the reason given, and any codes provided. Truemed's team will work with their Medical Group to rewrite your LMN to meet your administrator's specific requirements. Truemed reports overturning the majority of denied claims through this process.
Step 2 — Resubmit. Submit the updated LMN to your administrator.
If the appeal fails: Truemed's Terms of Service include a discretionary provision where they may offer approximately 30% of the purchase price to offset your lost tax savings. This is Truemed's payment to you directly — it is not charged to or deducted from your order. This payment is at Truemed's sole discretion and is not guaranteed.
Common denial reasons: Missing or incomplete LMN, LMN dated after the purchase, an invoice mixing eligible and ineligible items, or the administrator requiring a specific form.
Step 1 — Contact Truemed. Email support@truemed.com with your denial notice, the reason given, and any codes provided. Truemed's team will work with their Medical Group to rewrite your LMN to meet your administrator's specific requirements. Truemed reports overturning the majority of denied claims through this process.
Step 2 — Resubmit. Submit the updated LMN to your administrator.
If the appeal fails: Truemed's Terms of Service include a discretionary provision where they may offer approximately 30% of the purchase price to offset your lost tax savings. This is Truemed's payment to you directly — it is not charged to or deducted from your order. This payment is at Truemed's sole discretion and is not guaranteed.
Common denial reasons: Missing or incomplete LMN, LMN dated after the purchase, an invoice mixing eligible and ineligible items, or the administrator requiring a specific form.
What if my administrator asks me to repay my HSA/FSA?
This can happen if your administrator determines the purchase was not a qualified medical expense after the transaction has already processed. The administrator asks you (the account holder) to repay the plan — this does not affect the merchant or your product order.
For HSA: If you repay the amount, your HSA custodian may process it as a return of a mistaken distribution. You would not owe income tax or the 20% penalty on the repaid amount.
For FSA: Your employer or TPA will typically deduct the amount from future paychecks or require direct repayment. FSA administrators have strong enforcement incentives because the employer's entire cafeteria plan could lose its tax-favored status if it reimburses non-qualified expenses.
We recommend working through the Truemed appeal process first — most denied claims can be resolved with an updated LMN before repayment becomes necessary.
For HSA: If you repay the amount, your HSA custodian may process it as a return of a mistaken distribution. You would not owe income tax or the 20% penalty on the repaid amount.
For FSA: Your employer or TPA will typically deduct the amount from future paychecks or require direct repayment. FSA administrators have strong enforcement incentives because the employer's entire cafeteria plan could lose its tax-favored status if it reimburses non-qualified expenses.
We recommend working through the Truemed appeal process first — most denied claims can be resolved with an updated LMN before repayment becomes necessary.
Can I use my LMN for future purchases?
Yes. Your Letter of Medical Necessity is valid for 12 months from the date of issuance. During that period, you do not need to complete the health survey again for additional eligible purchases. You still need to submit each new receipt to your HSA/FSA administrator for reimbursement. After 12 months, you would need a new health assessment through Truemed.
What if my HSA/FSA account is closed after my purchase?
If you need a refund and your HSA/FSA account has been closed, the refund still posts to that account. You'll need to work directly with your former plan administrator to retrieve the funds — Truemed cannot redirect refunds to a different payment method. This is a compliance requirement enforced by both IRS rules and the payment processor. Confirm your account is in good standing before purchasing.
Tax & IRS Considerations
What happens if the IRS audits my HSA/FSA purchase?
In an audit, you would need to demonstrate that the expense was a qualified medical expense. Your key documentation: (1) your Letter of Medical Necessity, (2) your purchase receipt, and (3) any correspondence with your HSA/FSA administrator. Keep these records for at least 3 years from your tax return filing date.
For HSA purchases, the account holder bears full responsibility for ensuring expenses qualify — HSA administrators do not police purchases. For FSA purchases, your administrator has already substantiated the claim, which provides additional documentation.
The audit risk is on the account holder, not the merchant. Sauna Republic has no IRS reporting obligations related to your HSA/FSA payment.
For HSA purchases, the account holder bears full responsibility for ensuring expenses qualify — HSA administrators do not police purchases. For FSA purchases, your administrator has already substantiated the claim, which provides additional documentation.
The audit risk is on the account holder, not the merchant. Sauna Republic has no IRS reporting obligations related to your HSA/FSA payment.
What are the penalties for a non-qualified HSA distribution?
If an HSA distribution is determined not to be a qualified medical expense, the account holder owes income tax on the full amount plus a 20% additional tax penalty. For example, on an $8,000 non-qualified distribution at a 30% marginal rate, you would owe approximately $2,400 in income tax plus a $1,600 penalty — roughly $4,000 total. This underscores the importance of having a legitimate medical condition and a properly issued LMN. The 20% penalty does not apply if you are 65 or older, disabled, or if the distribution is returned as a mistaken distribution before the filing deadline.
Has the IRS said anything about using HSA/FSA for wellness equipment?
In March 2024, the IRS issued an alert (IR-2024-65) reminding taxpayers that general health and wellness expenses do not qualify for HSA/FSA unless prescribed to treat a specific diagnosed condition. The IRS cautioned that documentation based solely on self-reported health information may not meet legal requirements. No enforcement actions against consumers or merchants have been publicly reported, but the alert signals increased scrutiny.
This is why Truemed's health assessment involves a licensed practitioner making a clinical determination — not a rubber-stamp process. We encourage customers to be thorough and honest in the health assessment.
This is why Truemed's health assessment involves a licensed practitioner making a clinical determination — not a rubber-stamp process. We encourage customers to be thorough and honest in the health assessment.
General Questions
How long does the Truemed approval process take?
Most health assessments are reviewed within 24-48 hours. Once approved, you'll receive your LMN via email and your order processes immediately. If you don't see it in your inbox, check spam, then contact support@truemed.com.
What if I don't qualify for an LMN?
You can still purchase any product using standard payment methods — credit card, debit card, Shop Pay, or financing options. Not qualifying for HSA/FSA does not prevent you from buying. You may reapply at a later date if your health circumstances change.
Are there any fees for using Truemed?
There is no additional fee charged to you. The cost of the health assessment and LMN is included in the transaction. You pay the same product price whether you use HSA/FSA funds or a regular payment method.
Can I still get complimentary shipping with HSA/FSA?
Yes. Complimentary shipping and standard Sauna Republic promotions apply regardless of payment method. HSA/FSA customers receive the same benefits as every other customer. Note that promotional offers vary by brand — some manufacturers restrict bundled promotions on their products.
Ready to Invest in Your Health?
Qualified customers save ~30% with pre-tax HSA/FSA dollars. The option is already on your invoice — just select "Pay with HSA/FSA" when you're ready.
*Tax savings estimate based on a 30% combined federal/state tax rate. Actual savings depend on your individual tax situation. Truemed facilitates the Letter of Medical Necessity process through independent licensed healthcare providers. HSA/FSA eligibility is determined by the healthcare provider based on your individual health assessment, not by Sauna Republic. Not every customer will qualify. Final reimbursement decisions rest with your HSA/FSA plan administrator. Please consult your tax advisor for personalized guidance. Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures.
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