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Sauna Republic partners with commercial clients on project-based installations — from single-unit boutique studios to multi-unit hotel rollouts. Dedicated project managers, direct-from-manufacturer pricing, and full commercial warranty coverage.
It's a 6 kW wall-mounted electric sauna heater in polished stainless steel with the controls built into the unit itself — no separate wall panel needed. The KIP series is Harvia's practical workhorse line: industrial-grade serviceable elements, direct rock-to-element contact, and a straightforward install.
Rooms from 170 to 300 cubic feet. That's the manufacturer's rating and it's worth staying inside it — an undersized heater runs flat out and wears early, an oversized one short-cycles and never settles.
Length × width × height in feet. A 6' × 6' room with a 7' ceiling is 252 cubic feet, comfortably inside this heater's range. If you're near either end of the band, send us your dimensions and we'll check it properly.
Yes. Glass sheds heat faster than insulated timber, so a glass-fronted room behaves like a larger one. Tell us your glass area before you order and we'll size against it rather than raw volume.
Controls, and nothing else. The B has its controls built into the heater — you set it at the unit. The W has no onboard controls and requires a separate Xenio wall panel, sold separately. Same 6 kW output, same room range, same body.
The B if you want the simplest, most economical install and don't mind reaching the heater to set it. The W if you'd rather operate from a wall panel outside the hot zone, or want digital scheduling. The W is cheaper as a unit but needs the controller on top, which usually makes the B the lower all-in price.
No. The built-in controls are self-contained, and this model isn't compatible with an external digital controller. If remote or scheduled starting matters to you, look at the KIP60W with a Xenio panel, or ask us about the Spirit and Cilindro series which are built around that capability.
At the bottom of the heater — and usefully, they can be positioned on the front or on the right-hand side. That means you can orient the heater to suit your room layout rather than the other way round.
240V single phase, drawing 25 amps on a 30-amp line fuse. It's hardwired — no plug. A three-phase version is also available if that's what your building has.
Possibly, if you're replacing another 6 kW heater — the draw is the same as most 6 kW units. Send us a photo of your breaker and the old heater's rating plate and we'll confirm before you spend anything.
No, and this matters. Harvia heaters should not be run on GFCI — it causes nuisance tripping and voids the warranty. If your electrician suggests one, point them at the installation manual before anything gets wired.
Yes, any licensed electrician can. Give them the manual before they start — the circuit requirements and the no-GFCI note are both in it, and it saves a return visit.
16" wide × 11" deep × 24" high (410 × 280 × 600 mm).
30.8 lbs empty. With 44 lbs of stones loaded it's around 75 lbs on the wall, so it needs to be mounted into solid framing rather than just cladding.
Corrosion resistance. A sauna is a hot, humid room and steel that isn't protected will eventually show it. The polished stainless casing is durable and holds its appearance, which is why it's the traditional finish for sauna heaters.
Minimum clearances to walls, benches and ceiling are in the installation manual and they're a fire-safety requirement, not a suggestion. Check them before you finalise bench placement — moving a bench afterwards is far more work than moving it on paper.
Conventionally on the wall by the door, so heat rises across the benches rather than straight up the wall behind you. Layout genuinely affects how the room feels, so if you're building from scratch, ask us before you frame it.
No. The KIP60B needs one box of Harvia AC3000 split-face stones, 5–10 cm, ordered separately. The heater will not run safely without them.
One box covers the 44 lb stone capacity. Harvia suggest buying a second so you can hand-pick the best-fitting pieces, though that's optional and adds freight on something heavy.
If they're intact and not crumbling, yes — sauna stones aren't brand-specific, only size-specific, and the KIP takes 5–10 cm split-face. If they've broken down, which is common on a heater that has failed, replace them. It's worth a look before you buy new ones.
The KIP is specified for split-face AC3000. The rounded R-991 stones are designed for the Spirit series and its much larger stone column. Stick to what the manual specifies.
Only proper sauna stones. Never river rock, granite, or decorative landscape stone — ordinary rock can crack or explode when water hits it at temperature.
Rinse them first, then stack loosely so air moves freely between them — never wedge them tight or force them around the elements. The manual shows the correct arrangement. Packing too densely restricts airflow and shortens element life.
Inspect them once a year. They break down with repeated heating and cooling, and crumbling stones choke airflow through the heater. Restack as they settle, replace when they start falling apart. It's the cheapest thing you can do to extend the life of the heater.
Typically 30 to 45 minutes for a well-insulated room in its size range, though a cold room in winter takes longer.
Maximum setting is 194°F (90°C), a traditional Finnish sauna temperature. Most people run between 160 and 185°F.
The built-in controls include timer functionality. Details and settings are covered in the operation manual supplied with the heater.
Yes — that's the point of a traditional heater. Ladle water over the stones for löyly. Plain water, a ladleful at a time, never poured directly onto the elements.
Only products made for sauna use, diluted in the water bucket rather than poured neat on the stones. Undiluted oils can scorch, stain the stones, and in some cases ignite.
The stones sit directly against the heating elements rather than being separated by a shield. Heat transfers into the stone mass more efficiently, which is what gives a traditional heater its steam response when you ladle water.
Yes. Harvia builds the KIP with industrial-grade serviceable elements, and parts are stocked across the US. That's a real advantage over heaters that have to be replaced whole when one element fails.
Polished stainless steel casing with industrial-grade serviceable elements rather than sealed ones.
Yes — the KIP60B is available in black as well as stainless. The black version has a dual-wall casing that stays cooler to the touch and costs around $57 more at list. Unless the cool-touch matters for your household, the stainless is the better buy.
The heater, the installation and operation manual, and a 2-year consumer-use warranty. Stones and any wiring materials are separate — but no controller is needed, which is the point of the B version.
Two years for consumer use, covering defects in materials and workmanship. Heating elements and stones are normally excluded as wear items — ask us for the current written terms before you order.
The warranty above is for consumer use. If this is going into a gym, spa, hotel or club, tell us — commercial installations have different warranty terms and often different heater recommendations, and we handle those projects regularly.
Yes — UL listed, and it also carries CE and EAC marks. Your electrical inspector will want to see the UL listing.
Designed, engineered and manufactured in Finland.
Same heater, one step up in output. The 8 kW covers 250 to 425 cubic feet against this one's 170 to 300, and draws 33.3 amps on a 40-amp fuse against 25 amps on a 30-amp fuse. If your room is under 300 cubic feet, this is the right one — and the smaller circuit is genuinely cheaper on the electrical side.
The 4.5 kW covers 100 to 210 cubic feet and draws 18.8 amps. If you have a compact one or two person sauna, that's the better fit. This 6 kW is the middle of the range and the most common choice for a typical home sauna.
Same 6 kW output, same 25 amp draw, very different heaters. The Spirit offers genuine remote starting, twin safety sensors, and 110 lbs of stone for a much softer steam — at a considerably higher price, and it needs a controller on top. The KIP60B is self-contained, simpler, and does the fundamental job very well.
No. Match the heater to the room. Too much output means the heater reaches temperature and shuts off before the stones are properly charged, which gives you a hot room with weak steam — the opposite of what you want. It also means a bigger circuit and a bigger electrical bill.
Usually, if you're matching output. Going like-for-like off a working 6 kW is generally straightforward, but confirm your existing circuit is 240V on a 30-amp breaker first. Send us a photo of your old heater's rating plate and we'll tell you.
By parcel carrier. Freight is calculated to your address — ask us for a delivered price and you'll get one number.
Get in touch for current availability and a realistic date. We'd rather give you a real timeframe than a stock phrase.
Very little. Wipe the casing occasionally, check and restack the stones annually, keep debris from building up around the unit, and let the room air out after each session.
Call us. We handle warranty claims directly with Harvia rather than handing you a phone number, and Harvia's US parts network is deep — most issues are a part rather than a replacement.
Because most buyers need the stones quoted alongside, and freight varies by address. Request pricing and you'll get one delivered figure for a complete working setup rather than a number you have to add to.
We're an authorized Harvia dealer, so you get the full manufacturer warranty and one point of contact from sizing through installation questions. We'll spec the heater against your actual room rather than a chart, and give you the electrical requirements before your electrician quotes.
Please review our return policy at thesaunarepublic.com/policies/refund-policy. Because heaters are sized to a specific room and hardwired on installation, talk to us before ordering if you have any questions — we'd much rather get the sizing right up front.
Need help choosing the right model for your space?
Talk to a Sauna SpecialistThe World's Leading Sauna and Spa Company
From a small workshop in Finland to wellness facilities on every continent, Harvia has spent over seven decades perfecting the art and science of heat.
Harvia's story began in 1950 in Muurame, Finland, where founder Tapani Harvia started building sauna stoves by hand in the ground floor of his private residence. What began as one person's passion has grown into the world's leading sauna and spa company, with products installed in over 90 countries. Through decades of growth, Harvia has maintained its Finnish roots—still designing and engineering from the land where sauna culture was born.
Harvia's product range spans from traditional wood-burning stoves to cutting-edge electric heaters with smart home integration. Their Cilindro series revolutionized electric heater design, while the Legend wood-burning stove became an icon of modern sauna aesthetics. Recent innovations include the Xenio digital control system and steam generators that bring commercial spa experiences into private homes.
"Bringing the joy of sauna to people around the world."
Today, Harvia is publicly traded on the Helsinki Stock Exchange and has acquired leading brands including Almost Heaven Saunas, EOS, and ThermaSol. This expansion has made them a one-stop solution for complete wellness environments—from traditional saunas to steam rooms to infrared cabins. Yet their mission remains unchanged: to increase the well-being of the world through the power of heat.
Founded 1950 in Muurame, Finland—the birthplace of sauna culture.
Products installed in over 90 countries worldwide.
Electric, wood-burning, steam, and infrared—one trusted source.
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*Payment options through Shop Pay Installments are subject to eligibility check and may not be available in all states. Actual terms may vary based on creditworthiness.
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All purchases made using Shop Pay Installments are final sale and cannot be returned or refunded.
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Shop SaunasQuestions about financing? (302) 273-0861
We offer free shipping to the continental United States on all saunas, cold plunges, heaters, wellness devices, and accessories — with no minimum. Robes and textiles ship free on orders over $100. Tracking is provided on every shipment.
Clearlight Saunas & Cold Plunges
7–14 business days
Clearlight Accessories & Wellness Devices
5–10 business days
Clearlight Sauna Covers
Made to order: 12–14 weeks (thermal covers 2–6 weeks)
Dundalk LeisureCraft Saunas
8–12 weeks (handmade to order)
Saunas, Cold Plunges & Tubs (All Other Brands)
1–8 weeks
Lumaflex Red Light Therapy
5–10 business days
Robes & Textiles
3–4 days processing + 1–5 days ground
Everything Else
1–2 weeks
All delivery times are estimates and may extend due to carrier delays or unforeseen circumstances. Backordered items ship when available — we confirm your ETA at time of order. Tracking is emailed as soon as your order ships. Clearlight accessories ordered together with a sauna ship when the sauna ships, by parcel carrier, and may arrive on a different day. Sauna covers are made to order and ship separately, usually after the sauna.
Dundalk saunas are built to order
Changes requested 14 or more days after your order is placed, or within 7 days of the scheduled ship date, carry a $350 fee per change. To delay a scheduled ship date, tell us more than 7 days before it; later requests incur storage charges of $35 per day.
Robes, towels, and bath textiles ship by parcel carrier rather than freight, and follow their own shipping terms.
Free FedEx Ground shipping on textile orders over $100
Orders of $100 or less are charged shipping calculated at checkout. This applies to robes and textiles only — saunas, cold plunges, heaters, and accessories always ship free to the continental United States with no minimum.
Shipping Speeds
Ground
Arrives in 1–5 business days
2 Day
Arrives in 3–4 business days
2 Day AM
Arrives in 2–3 business days
Overnight
Arrives in 1–2 business days
Processing & Restrictions
Ground processing — Please allow 3–4 business days for ground orders to be processed before they ship.
Order cut-off — Orders placed after 8:00 AM EST are processed the next business day.
Monogrammed items — Allow an additional 3–5 business days of processing time. This applies to expedited orders as well.
PO Boxes, APO & FPO — Textile orders cannot be shipped to PO Boxes or to APO/FPO military addresses. Please provide a street address at checkout.
Mixed orders — If your order includes a sauna, cold plunge, heater, or accessory, the whole order ships free regardless of the textile subtotal.
Textile orders ship separately from sauna and cold plunge shipments and may arrive on a different date, even when purchased together.
Large items (saunas, cold plunges, hot tubs, and most floor-standing heaters and wood-burning stoves) ship via LTL freight. Smaller items (wall-mounted heaters, accessories, wellness devices, Lumaflex, red light towers, robes and textiles) ship via UPS, FedEx, or USPS.
1. We ship your order. Tracking is emailed to you with the estimated delivery timeline.
2. The carrier calls you. The freight company calls to schedule a delivery appointment with you from its available dates and time windows.
3. Curbside delivery. Delivery is to the curb via semi-truck with liftgate (when available). You'll need a plan to move it from the curb to its final location.
4. Sign and inspect. You must be present to sign. Inspect for damage before signing — note any issues on the delivery receipt.
Unless inside delivery has been arranged in advance, the driver delivers to the curb only. You are responsible for moving the product to its final location. Have equipment and help arranged before delivery day.
Rent a forklift — Most common choice. Requires forklift extensions. ~$150–300/day.
Hire a tilt tow truck — Flatbed tow with tilt/slide functionality. ~$200–400.
Hire a rigging/moving crew — Professional movers with equipment. Get quotes in advance.
Tilt tow delivery (Dundalk only) — An alternative for sites where a forklift can't be used. Request it when you place your order; contact us for current pricing.
Inside delivery (Clearlight only) — Delivery into your garage, backyard, or a room of your choice, for an additional fee. It must be arranged before the sauna ships, and we'll ask for photos of the delivery path. The boxes are placed, not unpacked or assembled. Requests made after shipment cost more and depend on the carrier.
Clearlight saunas ship in flat panels, not pre-assembled crates. Most can be carried inside by two people without heavy equipment. Dundalk saunas ship in crates longer than 92" weighing 800–1,800 lbs. Liftgate service is not available for these shipments, and most require a forklift with fork extensions to unload.
If your order arrives damaged, we'll get you a replacement as quickly as possible.
1. Inspect packaging for visible damage before signing.
2. Note damage on the delivery receipt, describing exactly what you see (for example, "crate corner crushed" or "panel scratched"), and have the driver sign. If the packaging is damaged but you can't inspect the contents, write "possible concealed damage" before signing.
3. Do not refuse the delivery unless we ask you to.
4. Take photos of packaging and product damage.
5. Email photos to info@thesaunarepublic.com with your order number within 24 hours.
6. We file the claim and ship your replacement.
Damage must be reported within 24 hours of delivery with photos. Claims filed after 24 hours may not be eligible for a free replacement. Always note visible damage on the delivery receipt — even if it seems minor.
We reserve the right to select the carrier for all shipments.
Small items (wall-mounted heaters, accessories, wellness devices, red light towers) — UPS or FedEx
Robes & textiles — FedEx Ground. Street addresses only, no PO Boxes or APO/FPO.
Large items (saunas, cold plunges, hot tubs, and most floor-standing heaters and wood-burning stoves) — LTL freight carriers
Lumaflex devices — UPS, FedEx, or USPS
Once large items ship, the delivery address cannot be changed, and the delivery appointment is arranged directly between you and the carrier. If an item is returned due to an incorrect address, you're responsible for shipping costs both ways. If freight delivery fails because the carrier couldn't access your property, it's treated as a return per our return policy.
Alaska, Hawaii & Puerto Rico — Contact Us Before Purchase
Free shipping does not apply to these locations (except Lumaflex — ships free nationwide). Contact us for a custom shipping quote before ordering. Orders placed without prior approval may be cancelled.
APO/FPO addresses: We ship most items to military addresses, subject to USPS restrictions. Additional fees may apply. Robes and textiles cannot be shipped to APO/FPO or PO Box addresses.
Remote/hard-to-reach areas: Additional fees may apply. We'll contact you before shipping if your location requires special arrangements.
For any policy omission or clarification, the individual manufacturer policy applies without exception. By placing an order with Sauna Republic, you consent to our shipping and return policies.
Last updated September 26, 2026 · © Sauna Republic. All rights reserved.
Shop Pay Installments — All Sales Final
Purchases made with Shop Pay Installments financing cannot be returned or refunded regardless of product type. Contact us at (302) 273-0861 before purchasing if you have questions.
Applies to all products unless a brand-specific exception is listed below.
30-Day Return — Unused Items
Item must be unused and in original packaging.
Return must be initiated within 30 days of delivery.
Customer arranges and pays return shipping.
All returns require prior authorization from Sauna Republic.
Refund processed to original payment method within 5–7 business days.
Non-refundable payment processing fees are deducted — see Payment Processing Fees.
If your product is from one of these brands, the brand policy applies instead of the standard policy.
Clearlight Infrared
Clearlight products follow a split return policy based on product type.
All Sales Final — No Returns
All Clearlight infrared saunas (Sanctuary, Premier, and Outdoor models)
Clearlight Cold Plunge
Clearlight Curve Dome Sauna & Amethyst PEMF Mat
Halo One consumables (saline refills, cleaning capsules)
Halo One Breathe Easy Face Mask (personal hygiene item)
30-Day Return — Unused, 25% Restocking Fee
Halo One Salt Therapy Halogenerator
Aroma One Aromatherapy Diffuser
Red Light Therapy Towers (CORE, Full Body, Personal)
Vibrational Resonance Therapy (VRT)
UV Wand, Recliner Chair, Ergonomic Backrest
Conditions: unopened, unused, original packaging, like-new condition. Customer pays return shipping via prepaid freight. 25% restocking fee deducted from refund. Prior authorization required.
Defective Products
Covered by the full manufacturer warranty (Lifetime residential for saunas, varies by product).
Contact Sauna Republic — we handle the warranty claim and arrange replacement.
No restocking fee on warranty claims.
Damaged Shipments
1. Do not refuse the delivery — accept the shipment.
2. Inspect immediately with the delivery driver present.
3. Document damage on the bill of lading — note exact damage, have driver sign.
4. Take photos of packaging and product damage.
5. Contact Sauna Republic within 24 hours — email photos to info@thesaunarepublic.com.
6. We file the freight claim and arrange a replacement at no cost to you.
Concealed damage (not visible until unboxing) must be reported within 15 calendar days of receipt with proof the carrier caused the damage.
Lumaflex
30-Day Return — No Restocking Fee
Applies to all Lumaflex Red Light Therapy Devices (Body Pro Kit, Essential, Essential Pro).
Full refund with no restocking fee.
Product can be opened and used, but must be in full working condition with all original components.
Customer arranges and pays return shipping.
30 days from delivery to initiate return.
Defective units are replaced at no cost under the 2-year manufacturer warranty.
HealthyLine
90-Day Trial — PEMF & Far Infrared Heating Mats and accessories.
90-Day Trial Return
Applies to all HealthyLine heating mats, wraps, bolsters, and covers.
Return must be initiated within 90 days of delivery.
Product may be opened and used, but must show only normal wear with minimal visible use. All accessories must be included.
Customer arranges and pays return shipping.
Refund processed to original payment method within 5–10 business days after the item is received and inspected.
Restocking Fee
No restocking fee for returns in normal condition within the 90-day window.
A restocking fee of 20–50% applies if the product is returned damaged, stained, or with an odor.
Exchanges
Exchanges are available within the 90-day window. If a different item is selected, you pay the price difference or receive a partial refund, as applicable.
Final Sale — Non-Returnable
Items marked "clearance" or "final sale."
Bedding items that have been used.
Defective Products
Contact Sauna Republic first — we coordinate the replacement with HealthyLine.
The defective unit must be received back before the replacement is issued.
If a product arrives damaged, defective, or non-working, replacement and shipping are covered at no cost. If damage is caused by improper use, the customer is responsible for the replacement and shipping.
Warranty
Most AC-powered mats and controllers carry a 5-Year Limited Warranty. Other products typically carry a 1-year warranty.
Warranty claims are filed directly with HealthyLine. Contact Sauna Republic if you need help getting started.
Dundalk Canadian Timber
All Sales Final — No Returns
All Dundalk products (saunas, cold plunges, accessories) are handcrafted to order in Ontario, Canada. Returns and refunds are not available. Full manufacturer warranty applies for defects.
Cancellation
Within 14 days of order — refund less payment processing fees, no cancellation fee.
After 14 days — $65 cancellation fee applies, plus payment processing fees.
Once production begins — cannot be cancelled (typically 2+ weeks after order).
Revive Plunge
30-Day Return — Unused & Uninstalled, 20% Restocking Fee
30-Day Return — Unused, 20% Restocking Fee
Applies to all Revive Plunge cold plunges, chillers, traditional saunas, and sauna & plunge combos.
Return must be initiated within 30 days of delivery. Prior authorization required; photos of the product and packaging may be requested before authorization.
Product must be unused, uninstalled, and in like-new, resalable condition, in its original packaging or packaging that provides equivalent protection.
Customer arranges and pays return shipping and is responsible for any damage during return transit. Returns received damaged or not in resalable condition may be refused, or repair costs deducted from the refund.
20% restocking fee and payment processing fees are deducted from the refund. Refund processed to original payment method within 10 business days after the returned product is received and inspected.
Final Sale — Non-Returnable
Used or installed products.
Custom or special-order products.
Replacement parts and accessories.
Consumables such as filters.
Cancellation
Before shipment — 5% cancellation fee applies, plus payment processing fees.
After shipment — orders cannot be cancelled; the return terms above apply.
Defective Products & Warranty
Covered by the Revive Plunge limited manufacturer warranty from the date of delivery: Luxury Plunge, 2 years; other cold plunge tubs and chillers, 1 year; saunas, 2 years on structural components and 1 year on electrical components. Accessories, filters, and consumables are not covered.
The warranty covers repair or replacement parts, which may be new or refurbished. Labor and contractor fees are not covered.
Claims require photos or video of the issue, a description of the problem, and completion of the manufacturer's troubleshooting steps.
Contact Sauna Republic — we coordinate the claim with Revive Plunge. No restocking fee on warranty claims.
Delivery & Damaged Shipments
Revive products ship by curbside freight. The freight carrier contacts you to schedule delivery, and moving the product from the curb to its final location is the customer's responsibility.
1. Inspect the crate and packaging with the delivery driver present, before signing the bill of lading.
2. Note any visible damage or missing items on the bill of lading. Signing without noting damage confirms the shipment arrived in acceptable condition.
3. Take photos of packaging and product damage.
4. Contact Sauna Republic within 24 hours — email photos to info@thesaunarepublic.com. We report the damage to Revive Plunge and the carrier and coordinate the claim on your behalf.
Concealed damage (not visible until unboxing) must be reported within 24 hours of delivery. Missed delivery appointments may incur redelivery fees. If an undamaged, correct shipment is refused, return freight, redelivery, and storage charges are the customer's responsibility, and the order is treated as a return.
Applies to all refunds and cancellations initiated by the customer.
Processing Fees Are Not Returned to Us
When you pay by card, our payment processor charges a fee at the time of purchase. Under their terms, that fee is not returned to us when an order is later refunded — the cost stands whether or not the sale completes.
For any return or cancellation initiated by the customer, the processing fee charged on the original transaction is therefore deducted from the refund. This is currently 2.9% of the order total plus $0.30. It is not a fee we retain — it is a cost already paid to the processor.
Where a brand-specific restocking fee also applies, both are deducted.
No Processing Fee Is Deducted When the Fault Is Ours
Products that arrive damaged or defective.
Warranty claims.
Orders we cancel, or errors on our part.
Orders we are unable to fulfil.
Paying by Bank Transfer
Bank transfer and ACH payments carry no processing fee, so nothing is deducted if the order is later refunded. If you would prefer to pay this way, tell us before checkout and we will send a bank transfer invoice instead.
Orders containing backordered items are subject to a 6% cancellation fee as we are charged by our payment processor when backorders are cancelled. All lead times are estimates and subject to change.
Our standard return policy applies to all HSA/FSA purchases. Products with brand-specific exceptions follow those policies. There is no IRS requirement that HSA/FSA purchases be final sale.
HSA/FSA refunds are processed back to your original HSA/FSA card within 3–10 business days. Truemed cannot redirect refunds to a different payment method.
HSA holders: Notify your custodian to treat the original purchase as a "mistaken distribution" under IRS Notice 2004-50. Returned funds are not subject to income tax or penalties.
FSA holders: The refund goes back to your FSA plan via the original card. If your plan year has ended, the use-it-or-lose-it rule may apply. FSA holders should be especially sure of their purchase before buying.
Processing fees: HSA/FSA payments are processed by card and carry the same non-refundable processing fee described above.
If your order arrives damaged, we will resolve it as quickly as possible.
1. Inspect packaging for visible damage before signing.
2. Note damage on delivery receipt — write "damaged" and have the driver sign.
3. Take photos of packaging and product damage.
4. Email photos to info@thesaunarepublic.com with your order number within 24 hours.
5. We handle the claim and arrange replacement.
Clearlight products: Do not refuse delivery — accept, document, and report to us. We file the freight claim and arrange replacement. Concealed damage must be reported within 15 calendar days. See Clearlight policy for full details.
Lumaflex products: Email photos within 24 hours and we arrange a replacement under the manufacturer warranty.
HealthyLine products: Report any damage within 48 hours of delivery with photos. We coordinate the replacement with HealthyLine; if the product arrived damaged or defective, replacement and shipping are covered at no cost. See HealthyLine policy for full details.
Revive Plunge products: Inspect the shipment and note any damage on the bill of lading before signing. Concealed damage must be reported within 24 hours of delivery. We report the damage to Revive Plunge and the carrier and coordinate the claim. See Revive Plunge policy for full details.
Follow the steps for your product's return policy.
Standard Return (Most Products)
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.
2. We send return instructions and shipping address within 24 hours.
3. Ship the product back — unused, in original packaging. Customer pays shipping.
4. Refund within 5–7 business days after item is received, less non-refundable payment processing fees.
Clearlight — Returnable Accessories & Devices
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.
2. We confirm eligibility and send return instructions within 24 hours.
3. Ship via prepaid freight — unopened, unused, original packaging, like-new condition.
4. Refund minus 25% restocking fee and payment processing fees, within 5–7 business days after inspection.
Applies to: Halo One device, Aroma One, Red Light Towers, VRT, UV Wand, Recliner Chair, Ergonomic Backrest. All other Clearlight products are final sale.
Lumaflex Devices
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.
2. We send return instructions and return address within 24 hours.
3. Ship the product — can be opened and used, must be in full working condition with all original components. Customer pays shipping.
4. Refund (no restocking fee, less payment processing fees) within 5–7 business days after receipt.
HealthyLine Heating Mats & Accessories
1. Email info@thesaunarepublic.com with your order number within 90 days of delivery.
2. We send return instructions and return address within 24 hours.
3. Ship the product — may be opened and used, must show only normal wear with all accessories included. Customer pays shipping.
4. Refund within 5–10 business days after the item is received and inspected, less payment processing fees. No restocking fee unless the item is returned damaged, stained, or with an odor (20–50%).
Warranty claims are filed directly with HealthyLine. Clearance, final-sale, and used bedding items are non-returnable.
Revive Plunge Cold Plunges & Saunas
1. Email info@thesaunarepublic.com with your order number within 30 days of delivery. Photos of the product and packaging may be requested.
2. We confirm eligibility with Revive Plunge and send return authorization and instructions.
3. Ship via freight — unused, uninstalled, in original or equivalent protective packaging. Customer arranges and pays return shipping and is responsible for damage in transit.
4. Refund minus 20% restocking fee and payment processing fees, within 10 business days after the returned product is received and inspected.
Used or installed products, custom or special-order products, replacement parts, accessories, and filters are non-returnable.
Standard return policy (30-day, unused) applies to all products unless a brand-specific exception is listed. Clearlight saunas, Cold Plunge, Curve Dome, PEMF Mat, consumables, and hygiene items are final sale. Returnable Clearlight accessories carry a 25% restocking fee. Lumaflex devices may be opened and used; no restocking fee. HealthyLine heating mats and accessories carry a 90-day trial (may be opened and used; no restocking fee unless returned damaged, stained, or with odor, in which case 20–50% applies); HealthyLine warranty claims are filed directly with the manufacturer. All Dundalk products are final sale. Revive Plunge products may be returned within 30 days if unused and uninstalled, subject to a 20% restocking fee; used or installed products, custom or special-order products, replacement parts, accessories, and filters are final sale. Revive Plunge orders cancelled before shipment carry a 5% cancellation fee and cannot be cancelled once shipped.
Payment processing fees charged on the original transaction (currently 2.9% plus $0.30) are not returned to us by our processor and are deducted from refunds on customer-initiated returns and cancellations. No processing fee is deducted where the product arrived damaged or defective, on warranty claims, or where we cancel or are unable to fulfil the order. Bank transfer and ACH payments carry no processing fee.
All returns require prior authorization. Unauthorized returns will not be accepted. Refunds processed to original payment method within 5–7 business days (HealthyLine returns within 5–10 business days after inspection; Revive Plunge returns within 10 business days after inspection). HSA/FSA refunds go back to the original HSA/FSA card within 3–10 business days.
Shop Pay Installment purchases are final sale — no returns or refunds. Backorder cancellations are subject to a 6% fee.
We may modify return terms. Purchases are honored under the terms in effect at time of purchase.
Questions About Returns?
(302) 273-0861 · info@thesaunarepublic.com
Monday – Sunday, 9 AM – 5 PM EST
For any policy omission or clarification, the individual manufacturer policy applies without exception. By placing an order with Sauna Republic, you consent to our shipping and return policies.
Last updated October 17, 2026 · © Sauna Republic. All rights reserved.
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