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Auroom

Auroom Familia 79×79 Indoor Sauna Kit | 5-Person Classic Finnish Sauna

Authorized Dealer

Manufacturer's Warranty Included

Financing and HSA/FSA options may be available — ask us for details with your quote

Complimentary Shipping

Lifetime Warranty

Lifetime Support

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Authorized dealer pricing, free shipping, lifetime warranty — talk to a specialist 7 days a week.

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For Commercial Buyers

Planning a wellness installation?

Sauna Republic partners with commercial clients on project-based installations — from single-unit boutique studios to multi-unit hotel rollouts. Dedicated project managers, direct-from-manufacturer pricing, and full commercial warranty coverage.

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Auroom

Estonian Craftsmanship, Timeless Design

Where Nordic Minimalism Meets Master Craftsmanship

Auroom creates saunas that transform spaces and elevate the ritual of heat bathing. Born in Estonia's dense forests, Auroom emerged from a land where sauna culture runs as deep as the roots of ancient pines.

Heritage

Born in Estonia's Ancient Forests

Estonian craftsmen have perfected the art of working with wood for generations, and Auroom channels this heritage into every sauna they build. The company represents the pinnacle of Baltic sauna design—where Scandinavian minimalism meets Eastern European craftsmanship traditions.

Craftsmanship

Attention to Every Detail

Each Auroom sauna begins with carefully selected thermo-treated wood, chosen for both beauty and durability. Their signature designs feature clean lines, hidden fasteners, and seamless joints that speak to meticulous attention to detail. From the iconic Cala barrel sauna to the architectural Nativa cabin, every model demonstrates why Estonian craftsmen are sought after by discerning clients worldwide.

"Design should serve the ritual, not overshadow it."

Philosophy

A Sanctuary of Simplicity

Auroom believes the sauna should be a sanctuary—a place where design enhances relaxation rather than distracts from it. Their saunas are intentionally understated, allowing the warmth of wood and the quality of steam to take center stage. This philosophy of purposeful simplicity has made Auroom a favorite among architects, designers, and homeowners who appreciate refined aesthetics.

Why Choose Auroom

Estonian Heritage

Handcrafted in Estonia using traditional techniques passed down through generations of master woodworkers.

Premium Materials

Thermally-treated Nordic timber selected for beauty, durability, and superior performance in heat and humidity.

Saunum Integration

Optional integrated Saunum climate technology for the ultimate löyly experience with even heat distribution.

Buy Now, Pay Later

 

 

FLEXIBLE PAYMENT OPTIONS

Financing Options for Every Budget

Split your purchase into easy monthly payments. Rates as low as 0% APR for qualified buyers. Check your rate in seconds — no impact to your credit score.

Shop Pay Installments powered by Affirm


Harvia HUUM SaunaLife Finlandia Dundalk Finnmark
Harvia HUUM SaunaLife Finlandia Dundalk Finnmark

All brands eligible for financing

How Shop Pay Installments Works

1

Select Shop Pay

Choose Shop Pay at checkout and select installments

2

Quick Approval

Get approved in seconds with no hard credit check

3

Pay Over Time

Split into 4 payments or monthly installments

Shop Pay

Calculate Your Monthly Payment

See how affordable your sauna can be

$
4 Payments 0% APR
$2,000
every 2 weeks
24 Months as low as 10% APR
$370/mo
rates vary by credit

*Payment options through Shop Pay Installments are subject to eligibility check and may not be available in all states. Actual terms may vary based on creditworthiness.

Shop Now — Pay Later

Select Shop Pay at checkout to see your options

⚠️ Shop Pay Installment Purchases Are Final Sale

All purchases made using Shop Pay Installments are final sale and cannot be returned or refunded.

Please ensure you've selected the right product before completing your purchase. Our team is available at (302) 273-0861 to answer any questions before you buy.

Why Finance With Shop Pay?

🎯

No Hidden Fees

What you see is what you pay. No surprises, no prepayment penalties.

Instant Decision

Know your approval status in seconds, right at checkout.

🔒

Soft Credit Check

Checking your rate won't affect your credit score.

💳

Use Any Card

Pay with any debit or credit card for your installments.

Frequently Asked Questions

Which payment methods are accepted for installments?
For 0% interest plans (Pay in 4), both debit and credit cards are accepted. For monthly plans with interest, only debit cards are accepted.
Can international customers use Shop Pay Installments?
No — Shop Pay Installments is only available to customers with a U.S. billing address and U.S. mobile phone number.
What is the maximum order amount?
$30,000 USD including shipping, taxes, and discounts.
Are there late fees?
No late fees ever, even if you miss a payment.
What happens if I miss a payment?
No late fees. However, late or partial payments may affect your credit score or future eligibility with Affirm.
What is the return policy for Shop Pay purchases?
All Shop Pay Installment purchases are final sale and cannot be returned or refunded. Please ensure you've selected the right product before completing your purchase. Contact us at (302) 273-0861 with any questions before buying.
Rates from 0–36% APR. Payment options through Shop Pay Installments, provided by Affirm, are subject to an eligibility check and may not be available in all states. Options depend on purchase amount and a soft credit check may be conducted. No late fees. Estimated payment amount excludes taxes and shipping. Actual terms are based on your creditworthiness. See affirm.com/disclosures for details. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Finance Lenders Law license.
Shop Pay

Ready to Get Started?

Browse our collection and select Shop Pay at checkout to see your personalized payment options.

Shop Saunas

Questions about financing? (302) 273-0861

Shipping & Delivery

We offer free shipping on every order to the continental United States — including saunas, cold plunges, heaters, and accessories. Tracking is provided on every shipment.

Estimated Delivery Times

Clearlight Saunas & Cold Plunges

7–14 business days (in stock)

Clearlight Accessories & Wellness Devices

5–10 business days

Dundalk LeisureCraft Saunas

8–12 weeks (handmade to order)

Saunas, Cold Plunges & Tubs (All Other Brands)

1–8 weeks

Lumaflex Red Light Therapy

5–10 business days

Everything Else

1–2 weeks

All delivery times are estimates and may extend due to carrier delays or unforeseen circumstances. Backordered items ship when available — we confirm your ETA at time of order. Tracking is emailed as soon as your order ships.

How Freight Delivery Works

Large items (saunas, cold plunges, hot tubs) ship via LTL freight. Smaller items (heaters, accessories, wellness devices, Lumaflex, red light towers) ship via UPS, FedEx, or USPS.

1. We ship your order. Tracking is emailed to you with the estimated delivery timeline.

2. The carrier calls you. The freight company calls to schedule your delivery appointment. You pick the date and time window.

3. Curbside delivery. Delivery is to the curb via semi-truck with liftgate (when available). You'll need a plan to move it from the curb to its final location.

4. Sign and inspect. You must be present to sign. Inspect for damage before signing — note any issues on the delivery receipt.

Unloading Your Sauna

The driver delivers to the curb only. You are responsible for moving the product to its final location. Have equipment and help arranged before delivery day.

Rent a forklift — Most common choice. Requires forklift extensions. ~$150–300/day.

Hire a tilt tow truck — Flatbed tow with tilt/slide functionality. ~$200–400.

Hire a rigging/moving crew — Professional movers with equipment. Get quotes in advance.

Tilt tow service (Dundalk only) — Available for $750. Contact us to add to your order.

Clearlight saunas ship in flat panels, not pre-assembled crates. Most can be carried inside by two people without heavy equipment. Dundalk saunas ship in crates exceeding 92" and 800–1,600 lbs — liftgate service is not available for these shipments.

Damage Claims

If your order arrives damaged, we'll get you a replacement as quickly as possible.

1. Inspect packaging for visible damage before signing.

2. Note damage on the delivery receipt — write "damaged" and have the driver sign.

3. Take photos of packaging and product damage.

4. Email photos to info@thesaunarepublic.com with your order number within 24 hours.

5. We file the claim and ship your replacement.

Damage must be reported within 24 hours of delivery with photos. Claims filed after 24 hours may not be eligible for a free replacement. Always note visible damage on the delivery receipt — even if it seems minor.

Carriers & Address Info

We reserve the right to select the carrier for all shipments.

Small items (heaters, accessories, wellness devices, red light towers) — UPS or FedEx

Large items (saunas, cold plunges, hot tubs) — LTL freight carriers

Lumaflex devices — UPS, FedEx, or USPS

Once large items ship, we cannot change addresses or schedule specific delivery dates. If an item is returned due to an incorrect address, you're responsible for shipping costs both ways. If freight delivery fails because the carrier couldn't access your property, it's treated as a return per our return policy.

Remote Areas & Special Locations

Alaska, Hawaii & Puerto Rico — Contact Us Before Purchase

Free shipping does not apply to these locations (except Lumaflex — ships free nationwide). Contact us for a custom shipping quote before ordering. Orders placed without prior approval may be cancelled.

APO/FPO addresses: We ship to military addresses, subject to USPS restrictions. Additional fees may apply.

Remote/hard-to-reach areas: Additional fees may apply. We'll contact you before shipping if your location requires special arrangements.

Shipping Questions?

(302) 273-0861   ·   info@thesaunarepublic.com

Monday – Sunday, 9 AM – 5 PM EST

For any policy omission or clarification, the individual manufacturer policy applies without exception. By placing an order with Sauna Republic, you consent to our shipping and return policies.

Last updated April 18, 2026 · © Sauna Republic. All rights reserved.

Returns & Refunds

Shop Pay Installments — All Sales Final

Purchases made with Shop Pay Installments financing cannot be returned or refunded regardless of product type. Contact us at (302) 273-0861 before purchasing if you have questions.

Standard Return Policy

Applies to all products unless a brand-specific exception is listed below.

30-Day Return — Unused Items, Full Refund

Item must be unused and in original packaging.

Return must be initiated within 30 days of delivery.

Customer arranges and pays return shipping.

All returns require prior authorization from Sauna Republic.

Refund processed to original payment method within 5–7 business days.

Brand-Specific Exceptions

If your product is from one of these brands, the brand policy applies instead of the standard policy.

Clearlight Infrared

Clearlight products follow a split return policy based on product type.

All Sales Final — No Returns

All Clearlight infrared saunas (Sanctuary, Premier, and Outdoor models)

Clearlight Cold Plunge

Clearlight Curve Dome Sauna & Amethyst PEMF Mat

Halo One consumables (saline refills, cleaning capsules)

Halo One Breathe Easy Face Mask (personal hygiene item)

30-Day Return — Unused, 25% Restocking Fee

Halo One Salt Therapy Halogenerator

Aroma One Aromatherapy Diffuser

Red Light Therapy Towers (CORE, Full Body, Personal)

Vibrational Resonance Therapy (VRT)

UV Wand, Recliner Chair, Ergonomic Backrest

Conditions: unopened, unused, original packaging, like-new condition. Customer pays return shipping via prepaid freight. 25% restocking fee deducted from refund. Prior authorization required.

Defective Products

Covered by the full manufacturer warranty (Lifetime residential for saunas, varies by product).

Contact Sauna Republic — we handle the warranty claim and arrange replacement.

No restocking fee on warranty claims.

Damaged Shipments

1. Do not refuse the delivery — accept the shipment.

2. Inspect immediately with the delivery driver present.

3. Document damage on the bill of lading — note exact damage, have driver sign.

4. Take photos of packaging and product damage.

5. Contact Sauna Republic within 24 hours — email photos to info@thesaunarepublic.com.

6. We file the freight claim and arrange a replacement at no cost to you.

Concealed damage (not visible until unboxing) must be reported within 15 calendar days of receipt with proof the carrier caused the damage.

Lumaflex

30-Day Return — No Restocking Fee

Applies to all Lumaflex Red Light Therapy Devices (Body Pro Kit, Essential, Essential Pro).

Full refund with no restocking fee.

Product can be opened and used, but must be in full working condition with all original components.

Customer arranges and pays return shipping.

30 days from delivery to initiate return.

Defective units are replaced at no cost under the 2-year manufacturer warranty.

Dundalk Canadian Timber

All Sales Final — No Returns

All Dundalk products (saunas, cold plunges, accessories) are handcrafted to order in Ontario, Canada. Returns and refunds are not available. Full manufacturer warranty applies for defects.

Cancellation

Within 14 days of order — full refund, no fee.

After 14 days — $65 cancellation fee applies.

Once production begins — cannot be cancelled (typically 2+ weeks after order).

Backorder Cancellation

Orders containing backordered items are subject to a 6% cancellation fee as we are charged by our payment processor when backorders are cancelled. All lead times are estimates and subject to change.

HSA/FSA Purchases

Our standard return policy applies to all HSA/FSA purchases. Products with brand-specific exceptions follow those policies. There is no IRS requirement that HSA/FSA purchases be final sale.

HSA/FSA refunds are processed back to your original HSA/FSA card within 3–10 business days. Truemed cannot redirect refunds to a different payment method.

HSA holders: Notify your custodian to treat the original purchase as a "mistaken distribution" under IRS Notice 2004-50. Returned funds are not subject to income tax or penalties.

FSA holders: The refund goes back to your FSA plan via the original card. If your plan year has ended, the use-it-or-lose-it rule may apply. FSA holders should be especially sure of their purchase before buying.

Damage Claims

If your order arrives damaged, we will resolve it as quickly as possible.

1. Inspect packaging for visible damage before signing.

2. Note damage on delivery receipt — write "damaged" and have the driver sign.

3. Take photos of packaging and product damage.

4. Email photos to info@thesaunarepublic.com with your order number within 24 hours.

5. We handle the claim and arrange replacement.

Clearlight products: Do not refuse delivery — accept, document, and report to us. We file the freight claim and arrange replacement. Concealed damage must be reported within 15 calendar days. See Clearlight policy for full details.

Lumaflex products: Email photos within 24 hours and we arrange a replacement under the manufacturer warranty.

How to Return

Follow the steps for your product's return policy.

Standard Return (Most Products)

1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.

2. We send return instructions and shipping address within 24 hours.

3. Ship the product back — unused, in original packaging. Customer pays shipping.

4. Full refund within 5–7 business days after item is received.

Clearlight — Returnable Accessories & Devices

1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.

2. We confirm eligibility and send return instructions within 24 hours.

3. Ship via prepaid freight — unopened, unused, original packaging, like-new condition.

4. Refund minus 25% restocking fee within 5–7 business days after inspection.

Applies to: Halo One device, Aroma One, Red Light Towers, VRT, UV Wand, Recliner Chair, Ergonomic Backrest. All other Clearlight products are final sale.

Lumaflex Devices

1. Email info@thesaunarepublic.com with your order number within 30 days of delivery.

2. We send return instructions and return address within 24 hours.

3. Ship the product — can be opened and used, must be in full working condition with all original components. Customer pays shipping.

4. Full refund (no restocking fee) within 5–7 business days after receipt.

Fine Print

Standard return policy (30-day, unused, full refund) applies to all products unless a brand-specific exception is listed. Clearlight saunas, Cold Plunge, Curve Dome, PEMF Mat, consumables, and hygiene items are final sale. Returnable Clearlight accessories carry a 25% restocking fee. Lumaflex devices may be opened and used; no restocking fee. All Dundalk products are final sale.

All returns require prior authorization. Unauthorized returns will not be accepted. Refunds processed to original payment method within 5–7 business days. HSA/FSA refunds go back to the original HSA/FSA card within 3–10 business days.

Shop Pay Installment purchases are final sale — no returns or refunds. Backorder cancellations are subject to a 6% fee.

We may modify return terms. Purchases are honored under the terms in effect at time of purchase.

Questions About Returns?

(302) 273-0861   ·   info@thesaunarepublic.com

Monday – Sunday, 9 AM – 5 PM EST

For any policy omission or clarification, the individual manufacturer policy applies without exception. By placing an order with Sauna Republic, you consent to our shipping and return policies.

Last updated April 17, 2026 · © Sauna Republic. All rights reserved.

Resources

Features

  • Full Wood Front Wall - Creates enclosed, meditative atmosphere for focused relaxation
  • Wall Light Sconces - Warm ambient lighting provides traditional sauna atmosphere
  • Vertical Interior Panels - Sharp-edged 15×68mm profiles give classic design a modern refinement
  • Premium Glass Door - 8mm tempered glass with oak wood and metal handle
  • Two-Tier Bench Layout - Upper and lower benches comfortably seat five adults
  • Backrest with LED Strip - Subtle accent lighting behind ergonomic backrest
  • Square Footprint - 79×79-inch dimensions maximize bench space in both directions
  • Material Options - Choose natural Aspen for bright tones or Thermo-Aspen for darker warmth
  • Left/Right Hinge Options - Configure door orientation to fit your room layout
  • Modular Panel Construction - Pre-assembled elements for efficient DIY installation

What's Included?

  • Pre-assembled wall elements
  • Full wood front wall
  • Ceiling elements
  • Backrest with LED light strip
  • Upper bench (grid and frame)
  • Lower bench (grid and frame)
  • Bench skirt
  • Wall light sconces (pair)
  • Door frame with 8mm tempered glass door
  • Premium door handle (oak wood and metal)
  • Floor grids
  • Vertical and horizontal moldings
  • Fastening screws and molding nails
  • Bucket and ladle
  • Thermometer and hygrometer
  • Sand timer
  • Aroma set (5 scents)
  • Sauna hat
  • Sauna pillow
  • Installation manual
  • 2-year warranty

Required for Operation (Sold Separately):

  • Electric sauna heater (8-9kW recommended)
  • Sauna heater controller (if not built into heater)
  • Sauna stones (amount depends on heater model)
  • 240V electrical circuit (consult licensed electrician)

Specifications

  • Exterior Dimensions: 79" W × 79" D × 82.7" H (200 × 200 × 210 cm)
  • Interior Height: 80" (203 cm)
  • Capacity: 5 persons
  • Product Weight: 1,257 lbs (570 kg)
  • Shipping Weight: 1,433 lbs (650 kg)
  • Shipping Dimensions: 91" × 54" × 56" (230 × 135 × 140 cm)
  • Construction: Aspen or Thermo-Aspen (varies by selection)
  • Interior Paneling: Vertical STS10 panels (15 × 68 mm)
  • Door: 8mm tempered glass with oak wood/metal handle
  • Front Wall: Full wood panel construction
  • Assembly Time: 4-6 hours with two people
  • Origin: Made in Estonia
  • Warranty: 2 years

Description

The Familia 79×79 is the answer to a simple question: what if everyone could fit? At nearly 6.5 feet square, this is a sauna sized for the whole household. Five adults on the two-tier benches without anyone feeling crowded. Enough space that sauna becomes a family ritual rather than taking turns.

The square footprint matters. Unlike elongated models, the 79×79 provides equal bench depth in both dimensions — everyone gets real seating, not a corner. The two-tier layout means the heat-seekers can take the upper bench while others stay lower. Five people, five preferred temperatures, one shared experience.

The enclosed design amplifies at this scale. A full wood front wall creates a space that feels genuinely separate from the rest of your home. No glass walls displaying the interior, no visual connection to the room beyond. Just the tempered glass door providing the only view in or out. Wall sconces cast warm, ambient light across the expanded interior. At 79×79 inches, the effect is almost room-like — this is a space you enter and inhabit, not a box you climb into.

Vertical interior panels with sharp-edged profiles maintain the modern refinement that defines the Familia line even at this larger scale. The 15×68mm STS10 paneling creates clean, consistent lines across every wall surface. At this size, the quality of the paneling becomes more apparent — there's simply more of it to appreciate.

Choose your material with frequency of use in mind. Natural Aspen delivers the classic bright, clean Scandinavian look with a smooth texture that stays comfortable against skin. For a family sauna seeing daily use, Thermo-Aspen's chemical-free thermal modification provides enhanced dimensional stability and moisture resistance alongside its darker, richer aesthetic. The premium becomes more justified as usage increases.

The 8mm tempered glass door features a premium handle combining natural oak wood with metal. The 80-inch interior height accommodates taller family members comfortably on the upper bench. Select left or right hinge orientation based on your room layout — at this footprint, planning traffic flow matters.

The Familia 79×79 ships complete with everything you need: bucket and ladle for löyly, thermometer and hygrometer to monitor conditions, sand timer for tracking sessions, a five-scent aroma set, traditional sauna hat, and pillow. Add your choice of 8-9kW electric heater and make sauna a household practice.

Backed by Auroom's 2-year warranty and Sauna Republic's lifetime support.

HSA/FSA Eligible — Use pre-tax dollars and save up to 35%

 

 

Luxury home wellness space
Use HSA/FSA Funds for Your Wellness Investment

Qualified customers save ~30% with pre-tax dollars. A Letter of Medical Necessity is required — Truemed handles it at checkout.



SaunaLife Finlandia Dundalk Finnmark Lumaflex
SaunaLife Finlandia Dundalk Finnmark Lumaflex

Authorized Dealer for 12+ Premium Brands

Checking out with Truemed is easy

Checkout step

1. Checkout

Select "Truemed - Pay with HSA/FSA" at checkout.

Health assessment step

2. Complete Health Assessment

An independent licensed practitioner reviews your answers and, if you qualify, issues a Letter of Medical Necessity (LMN).

Make your purchase step

3. Make Your Purchase

Pay with your HSA/FSA card, or use a regular credit card and submit for reimbursement later.

How does using my HSA/FSA benefit me?

HSA/FSA accounts allow you to use pre-tax money for qualified health expenses. Because you're spending dollars that were never taxed, you keep more of your income.

Spending from

Bank Account
From your wages $100
Paid in taxes* -$30
Available to spend $70

Spending from

HSA or FSA
From your wages $100
Paid in taxes No Taxes!
Available to spend $100

Calculate Your Tax Savings

See how much you save using pre-tax HSA/FSA funds

$
Paying with After-Tax $
$8,571
You must earn this much
Paying with HSA/FSA
$6,000
You save $2,571!
Our Standard Return Policy Applies

HSA/FSA purchases are covered by the same return policy as all Sauna Republic orders. If you need to return a product, refunds are processed back to your original HSA/FSA card.

Refunds typically take 3-10 business days to appear on your statement. Some products are final sale regardless of payment method — see our full return policy for details by brand.

Have questions before purchasing? Contact our team — we're happy to help you choose the right product.

HSA/FSA: Everything You Need to Know

Answers based on IRS guidance, Truemed documentation, and real-world HSA/FSA administrator practices.

Eligibility & Qualification
How do I know if I qualify to use HSA/FSA?
Eligibility is determined on a per-customer basis, not by product. During checkout, you'll complete a short health assessment through Truemed. An independent licensed practitioner reviews your responses and, if your health situation qualifies, issues a Letter of Medical Necessity (LMN). Not every customer will qualify — the practitioner makes the final determination based on clinical criteria. If you don't qualify, you can still purchase using standard payment methods.
What health conditions typically qualify?
Common qualifying conditions include chronic pain, arthritis, cardiovascular concerns, muscle recovery needs, stress/anxiety management, sleep disorders, chronic inflammation, and metabolic conditions. The key requirement under IRS rules is that the purchase must be primarily for treating, preventing, or mitigating a specific diagnosed medical condition. General wellness, relaxation, or athletic performance goals do not qualify. The licensed practitioner makes the final determination based on your individual health assessment.
What products are eligible for HSA/FSA checkout?
Truemed reviews and approves individual products through its compliance team. If a product is eligible, you'll see the "Truemed - Pay with HSA/FSA" option at checkout. If you don't see the option, that product hasn't been approved. Eligibility can change as Truemed reviews new products, so check back if an item you're interested in isn't currently showing the HSA/FSA payment option.
Can I use HSA or FSA funds on accessories or other products beyond a sauna?
Your Letter of Medical Necessity can cover multiple products and product categories. If the Truemed HSA/FSA payment option appears at checkout for a product, it has been reviewed and approved by Truemed's compliance team. The same checkout process applies to all eligible products — select "Truemed - Pay with HSA/FSA" and complete the health assessment.
How to Pay
Can I use my HSA debit card directly?
Yes. HSA debit cards work at most merchant categories with minimal scrutiny at the point of sale. Your HSA administrator processes the charge like any debit transaction — they see the merchant name and total amount, but not individual line items. Select "Truemed - Pay with HSA/FSA" at checkout and enter your HSA card details. Keep your Letter of Medical Necessity on file in case of an IRS audit.
Can I use my FSA debit card directly?
We recommend paying with a regular credit card and submitting for reimbursement instead. FSA cards frequently decline at non-medical merchant categories, and FSA administrators are required by law to substantiate every claim — unlike HSA administrators, they actively review whether each purchase qualifies. The most reliable process for FSA holders: pay with your regular credit card at Truemed checkout, receive your LMN, then submit your receipt and LMN to your FSA administrator for reimbursement.
Can I split payment between HSA/FSA and a regular card?
Yes. Truemed supports split payments. You can pay part of the purchase with your HSA/FSA card and the remainder with a regular credit or debit card. You can also pay the full amount with a credit card and submit for partial reimbursement — for example, reimburse $3,400 from your FSA and pay the rest out of pocket. This is especially useful when your account balance is lower than the product price.
How does the reimbursement process work?
If you pay with a regular credit or debit card: complete the Truemed checkout and health survey, receive your Letter of Medical Necessity (usually within 24-48 hours), then submit your purchase receipt along with the LMN to your HSA/FSA administrator. Most administrators process claims within a few days. The specific steps and timeline vary by plan — check with your HR department or plan provider for their submission process.
HSA vs FSA: Key Differences
What's the difference between HSA and FSA for purchases?
HSA (Health Savings Account): You own the account. Funds roll over year to year and never expire. Requires a high-deductible health plan. HSA administrators generally do not review individual purchases at the point of sale — the account holder is responsible for ensuring expenses qualify. In an IRS audit, you'd need to produce your LMN and purchase records.

FSA (Flexible Spending Account): Your employer sponsors the account. Funds typically expire at the end of the plan year, though some plans allow a small carryover or grace period. FSA administrators must substantiate every claim and actively review whether purchases qualify. This makes FSA claims more likely to be scrutinized.

Bottom line: HSA is generally smoother for high-ticket purchases. FSA works but requires more careful documentation and the reimbursement pathway is safer than direct card use.
What are the 2026 HSA and FSA contribution limits?
HSA: $4,400 individual, $8,750 family, plus $1,000 catch-up if 55+. HSA funds roll over indefinitely.

FSA: $3,400 per year. Most FSA plans follow a use-it-or-lose-it rule — some allow a $640 carryover or a 2.5-month grace period.

If your purchase exceeds your available balance, you can split payment or pay with a credit card and submit for partial reimbursement.
My FSA funds expire soon — can I still use them?
Yes, and this is one of the smartest uses of expiring FSA dollars. If you have unused FSA funds approaching your plan year deadline, purchasing an eligible product puts those pre-tax dollars to work rather than forfeiting them. Check your plan's exact expiration date with your HR department. For next year, open enrollment is typically October through November — you can increase your FSA election if you're planning a larger purchase.
After Your Purchase
What is the return policy for HSA/FSA purchases?
Our standard return policy applies to all HSA/FSA purchases — there is no "final sale" restriction. No IRS rule requires HSA/FSA purchases to be final sale. If you need to return a product, the refund is processed back to your original HSA/FSA card within 3-10 business days.

For HSA holders returning a product: Once the refund hits your HSA, the original purchase is no longer a qualified medical expense. You can notify your HSA custodian to treat it as a "mistaken distribution" under IRS Notice 2004-50. Funds returned this way are not subject to income tax or the 20% penalty, and they don't count against your annual contribution limit. The deadline to report this is April 15 following the year you learned of the return. Most HSA custodians accept mistaken distributions, though they are not required to.

For FSA holders returning a product: The refund goes back to your FSA plan via the original card. If your plan year has already ended, the use-it-or-lose-it rule may apply — returned funds could be forfeited to the employer plan rather than credited back to you. FSA holders should be especially sure of their purchase before buying.

Our team is available before and after purchase to help you choose the right product.
What happens if my claim is denied by my plan administrator?
A claim denial does not affect your purchase with Sauna Republic. You already own the product and we already have your payment. The denial is a matter between you and your HSA/FSA plan — it does not create a reversal or chargeback against your order.

Step 1 — Contact Truemed. Email support@truemed.com with your denial notice, the reason given, and any codes provided. Truemed's team will work with their Medical Group to rewrite your LMN to meet your administrator's specific requirements. Truemed reports overturning the majority of denied claims through this process.

Step 2 — Resubmit. Submit the updated LMN to your administrator.

If the appeal fails: Truemed's Terms of Service include a discretionary provision where they may offer approximately 30% of the purchase price to offset your lost tax savings. This is Truemed's payment to you directly — it is not charged to or deducted from your order. This payment is at Truemed's sole discretion and is not guaranteed.

Common denial reasons: Missing or incomplete LMN, LMN dated after the purchase, a cart mixing eligible and ineligible items, or the administrator requiring a specific form.
What if my administrator asks me to repay my HSA/FSA?
This can happen if your administrator determines the purchase was not a qualified medical expense after the transaction has already processed. The administrator asks you (the account holder) to repay the plan — this does not affect the merchant or your product order.

For HSA: If you repay the amount, your HSA custodian may process it as a return of a mistaken distribution. You would not owe income tax or the 20% penalty on the repaid amount.

For FSA: Your employer or TPA will typically deduct the amount from future paychecks or require direct repayment. FSA administrators have strong enforcement incentives because the employer's entire cafeteria plan could lose its tax-favored status if it reimburses non-qualified expenses.

We recommend working through the Truemed appeal process first — most denied claims can be resolved with an updated LMN before repayment becomes necessary.
Can I use my LMN for future purchases?
Yes. Your Letter of Medical Necessity is valid for 12 months from the date of issuance. During that period, you do not need to complete the health survey again for additional eligible purchases. You still need to submit each new receipt to your HSA/FSA administrator for reimbursement. After 12 months, you would need a new health assessment through Truemed.
What if my HSA/FSA account is closed after my purchase?
If you need a refund and your HSA/FSA account has been closed, the refund still posts to that account. You'll need to work directly with your former plan administrator to retrieve the funds — Truemed cannot redirect refunds to a different payment method. This is a compliance requirement enforced by both IRS rules and the payment processor. Confirm your account is in good standing before purchasing.
Tax & IRS Considerations
What happens if the IRS audits my HSA/FSA purchase?
In an audit, you would need to demonstrate that the expense was a qualified medical expense. Your key documentation: (1) your Letter of Medical Necessity, (2) your purchase receipt, and (3) any correspondence with your HSA/FSA administrator. Keep these records for at least 3 years from your tax return filing date.

For HSA purchases, the account holder bears full responsibility for ensuring expenses qualify — HSA administrators do not police purchases. For FSA purchases, your administrator has already substantiated the claim, which provides additional documentation.

The audit risk is on the account holder, not the merchant. Sauna Republic has no IRS reporting obligations related to your HSA/FSA payment.
What are the penalties for a non-qualified HSA distribution?
If an HSA distribution is determined not to be a qualified medical expense, the account holder owes income tax on the full amount plus a 20% additional tax penalty. For example, on an $8,000 non-qualified distribution at a 30% marginal rate, you would owe approximately $2,400 in income tax plus a $1,600 penalty — roughly $4,000 total. This underscores the importance of having a legitimate medical condition and a properly issued LMN. The 20% penalty does not apply if you are 65 or older, disabled, or if the distribution is returned as a mistaken distribution before the filing deadline.
Has the IRS said anything about using HSA/FSA for wellness equipment?
In March 2024, the IRS issued an alert (IR-2024-65) reminding taxpayers that general health and wellness expenses do not qualify for HSA/FSA unless prescribed to treat a specific diagnosed condition. The IRS cautioned that documentation based solely on self-reported health information may not meet legal requirements. No enforcement actions against consumers or merchants have been publicly reported, but the alert signals increased scrutiny.

This is why Truemed's health assessment involves a licensed practitioner making a clinical determination — not a rubber-stamp process. We encourage customers to be thorough and honest in the health assessment.
General Questions
How long does the Truemed approval process take?
Most health assessments are reviewed within 24-48 hours. Once approved, you'll receive your LMN via email and your order processes immediately. If you don't see it in your inbox, check spam, then contact support@truemed.com.
What if I don't qualify for an LMN?
You can still purchase any product using standard payment methods — credit card, debit card, Shop Pay, or financing options. Not qualifying for HSA/FSA does not prevent you from buying. You may reapply at a later date if your health circumstances change.
Are there any fees for using Truemed?
There is no additional fee charged to you. The cost of the health assessment and LMN is included in the transaction. You pay the same product price whether you use HSA/FSA funds or a regular payment method.
Can I still get complimentary shipping with HSA/FSA?
Yes. Complimentary shipping and standard Sauna Republic promotions apply regardless of payment method. HSA/FSA customers receive the same benefits as every other customer. Note that promotional offers vary by brand — some manufacturers restrict bundled promotions on their products.

Ready to Invest in Your Health?

Qualified customers save ~30% with pre-tax HSA/FSA dollars. Select "Truemed - Pay with HSA/FSA" at checkout.

*Tax savings estimate based on a 30% combined federal/state tax rate. Actual savings depend on your individual tax situation. Truemed facilitates the Letter of Medical Necessity process through independent licensed healthcare providers. HSA/FSA eligibility is determined by the healthcare provider based on your individual health assessment, not by Sauna Republic. Not every customer will qualify. Final reimbursement decisions rest with your HSA/FSA plan administrator. Please consult your tax advisor for personalized guidance. Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures.

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